What are the responsibilities and job description for the Sales Engineer position at Tank Holding Corp?
Sales Engineer
Location: North Liberty, IA (with travel)
Department: Sales
Reports To: Director of Sales
Job Type: Full-Time | Exempt
About Centro
Centro is a leader in the rotational molding industry, providing engineered plastic solutions to industry-leading OEM customers. We are known for our quality focus, technical expertise, and strong customer partnerships. Our culture values professionalism, integrity, teamwork, and continuous improvement.
Position Summary
The Sales Engineer is responsible for developing, managing, and growing customer relationships while serving as the primary technical and commercial contact for assigned customers. This role blends sales, engineering, and project management, ensuring customer needs are met while aligning opportunities with Centro’s capabilities, quality standards, and strategic goals. The Sales Engineer plays a critical role in revenue growth, customer satisfaction, and Centro’s industry reputation.
Key Responsibilities
- Develop and maintain strong, mutually beneficial relationships with assigned customers and qualified prospects
- Pursue new business opportunities and qualify potential customers aligned with Centro’s market and diversification strategy
- Serve as the primary point of contact for customers, ensuring expectations are met or exceeded
- Initiate project reviews with Engineering and provide technical and design support to customers
- Review engineering analyses, determine pricing, and prepare and authorize customer proposals
- Review and authorize customer purchase contracts for tooling, prototypes, and initial production orders
- Support and participate in production part approval processes and new product launches
- Act as the communication link between customers and internal teams to resolve issues related to design, pricing, quality, tooling, delivery, warranty claims, and change orders
- Provide technical assistance related to the rotational molding process to customer engineering, purchasing, and quality teams
- Conduct periodic customer site visits to strengthen relationships and understanding of customer needs
- Submit annual sales forecasts and monthly expense reports
- Gather and report market intelligence related to competitors, customers, pricing trends, and new technologies
- Support Centro’s Quality System and continuous improvement initiatives
- Participate in professional development, training, and industry events
Qualifications & Skills
- Associate or Bachelor’s degree in engineering, business, or a related field preferred
- Experience in sales, customer service, or technical engineering roles
- Strong verbal and written communication, interpersonal, and negotiation skills
- Ability to learn and apply technical concepts related to product design, blueprint reading, and applied math
- Strong organizational and project management skills with the ability to work independently
- Comfortable working in a team-oriented, cross-functional environment
- Proficient with Microsoft Office and business/engineering software tools
- Valid driver’s license with a safe driving record required
Work Environment & Travel
- Primarily office-based with periodic exposure to a manufacturing environment
- Regular travel to customer locations, Centro facilities, vendor sites, and trade shows (including occasional overnight travel)
- Typical schedule is Monday–Friday, 8:00 a.m. – 5:00 p.m., with flexibility based on business needs
Benefits & Perks
Centro offers a competitive and comprehensive benefits package, which may include:
- Competitive salary and performance-based incentives
- Medical, dental, and vision insurance plans
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- 401(k) retirement plan with company match
- Paid time off (PTO) and paid holidays
- Company-paid life and disability insurance
- Wellness programs and employee assistance resources
- Ongoing training and professional development opportunities
- Career growth within a stable, people-focused organization
Centro, Inc. is an Equal Opportunity Employer.