What are the responsibilities and job description for the IT Systems Engineer position at Tandym?
A Top Fortune 50 Financial Institution is currently seeking an IT Systems Engineer to join their Desktop Support Services team. This role will focus on researching, designing, implementing, and maintaining system and product solutions while supporting business-critical infrastructure and ensuring compliance with security standards.
About the Opportunity:
- Hybrid to Vienna, VA (standard 2x per week onsite)
- Standard business hours, Monday-Friday
- Professional enterprise IT setting
Responsibilities:
The IT Systems Engineer will be responsible for:
- Supporting the Desktop Support Services team with advanced engineering, troubleshooting, and system optimization.
- Managing full life-cycle project delivery, including scope, scheduling, budgeting, and implementation.
- Leading project teams and coordinating resources to meet defined goals.
- Applying engineering principles to design and enhance new and existing systems.
- Troubleshooting and resolving complex technical issues impacting business operations.
- Documenting new system components and modifications to existing systems.
- Researching, evaluating, deploying, and configuring new and modified technologies.
- Ensuring security, compliance, and integrity of all systems and solutions.
- Providing concise, effective communication and documentation for stakeholders.
Qualifications:
- 3 years of experience in IT systems engineering, infrastructure, or a related role.
- Bachelor's Degree in Computer Science, Information Systems, or a related field strongly preferred.
- Experience with Microsoft Endpoint Configuration Manager and Group Policy Administration.
- Proficiency with SQL Server Management Studio and SQL query authoring.
- Familiarity with PowerShell, Python, Splunk Query Language, and Windows Query Language.
- Strong knowledge of Windows 11 and Windows IoT administration and troubleshooting.
- Excellent problem-solving, organizational, and time management skills.
- Strong written and verbal communication skills.
- Ability to exercise initiative, sound judgment, and effective decision-making.
Desired Skills:
- Experience with Dell Wyse Management System and Dell ThinOS.
- Experience with ServiceNow request, incident, change, and asset management modules.
- Experience in a fast-paced enterprise IT or financial services environment.
- Self-starter with eagerness to learn and adapt to new technologies.
