What are the responsibilities and job description for the Client Benefits Specialist position at Tandym Group?
A community health organization in New York City is seeking a Client Benefits Specialist to join their team in Queens, supporting clients with benefit eligibility, documentation, and administrative coordination to help ensure timely access to essential services.
About the Opportunity:
- Schedule: Monday to Friday
- Hours: Standard business
- Setting: In-person
Responsibilities:
- Conduct client interviews and assessments to gather information needed for benefit eligibility
- Process benefit applications and follow up on required paperwork, recertifications, and related documentation
- Maintain accurate client records and update information in the electronic health record system
- Coordinate with government agencies and internal staff regarding client benefits and funding status
- Support day-to-day administrative tasks, including data entry, phone calls, emails, filing, and organizing paperwork
Qualifications:
- 1 year of relevant work experience
- High School Diploma / GED
- Computer skills, including proficiency with Microsoft Office and electronic health record systems
- Detail-oriented with accurate data entry and documentation skills
- Strong time management and organizational skills
- Strong oral and written communication skills
- Ability to work under pressure with high accountability for timely processing
- Ability to maintain professional communication and boundaries with staff and clients
Desired Skills:
- Associate's or Bachelor's degree
- Experience with client intake, case management, human services, or social services
- Familiarity with Medicaid, Medicare, Social Security, public assistance, or SNAP
- Experience working with diverse client populations in behavioral health or residential care settings
Salary : $26 - $28