What are the responsibilities and job description for the Sales and Catering Coordinator position at Tandem Hospitality Group?
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Job Description
The purpose of a Sales and Catering Coordinator is to answer sales office phones when sales staff is not available and respond to all sales inquiries accurately, timely and in a professional manner.
Job Responsibilities
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Job Description
The purpose of a Sales and Catering Coordinator is to answer sales office phones when sales staff is not available and respond to all sales inquiries accurately, timely and in a professional manner.
Job Responsibilities
- Politely and professionally answer the telephone and greet clients.
- Maintain an organized office environment
- Maintain an accurate and easy-to-use system for storing sales documents
- Create and distribute reports necessary for the department
- Develop professional sales presentation materials with guidance
- Respond to inquiries - inbound phone, written, advertising, tradeshows
- Coordination of all groups as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business. Determine and coordinate all needs of the customer.
- Conceptualize, draft and send well-constructed and professional correspondence and proposals
- Host property tours, familiarizing customers and potential customers with property features, products and services
- Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication
- Appropriate college degree, and one year of related experience in hotel sales preferred
- Strong verbal and written communication skills
- Significant attention to detail
- Computer skills required – experience with hotel information systems preferred
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