What are the responsibilities and job description for the Certified Medical Assistant - Support Clinical Pharmacist position at Tandem Health?
Duties and Responsibilities:
- Prepares and maintains patient's rooms to include stocking and cleaning.
- Prepares patients for exam and treatment to include: vital signs, weight, height, head circumference, hearing screens, vision screens, and lab work including finger/heel sticks and venipuncture, if certified.
- Records patient information in appropriate medical records and lab logs.
- Assists with supply ordering and maintenance as necessary.
- Assists with medical records maintenance as necessary.
- Assists with patient flow through the office.
- Assists licensed staff with lab results tracking and follow-up.
- Maintains patient confidentiality in all encounters.
- Assists in providing PI reports for improving the quality of patient care.
- Performs other duties as assigned by the Clinical Manager.
Qualifications:
Education:
- High school diploma or GED required.
- Completion of a Medical Assisting program through an accredited college is required.
- Credentialed through one of the following certification entities required:
- Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA)
- Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
- If not certified through AAMA or AMT, credentialing from other certifying entities, such as CCMA through NHA, or NRCMA through NHAP, or NCMA through NCCT will be considered.
- Current CPR certification required
Knowledge, Skills and Abilities:
- Positive Attitude
- Ability to work in a team environment
- Excellent written and verbal communication skills
- Computer knowledge and typing skills required
- Ability to be cross-trained in reception, registration, appointment scheduling, and general clerical functions
- Relate to a variety of people at different developmental ages
- Ability to establish rapport and deal tactfully with persons from varied racial, ethnic, cultural and/or economic backgrounds
- Possess the ability to prioritize tasks and manage time efficiently
- Ability to adapt to changes in the work environment, and is able to deal with frequent change, delays or unexpected events.
- Ability to learn and correctly use Electronic Medical Record software program
- Ability to maintain a high level of confidentiality
- Ability to remain calm and professional in stressful or emergency situations