Program Assistant - Mays CityCentre

Job TitleProgram Assistant - Mays CityCentre Agency Texas A&M University Department Mba Program Office Proposed Minimum Salary$22.00 hourly Job LocationHouston, Texas Job TypeStaff Job Description A Glimpse of the Job Mays Business School is seeking a proactive and customer-focused Program Assistant to provide classroom support on-site at our CityCentre location in Houston, TX. The Program Assistant is the key to ensuring that evening classes run seamlessly for our students and faculty. The ideal candidate must be comfortable operating as the primary contact for CityCentre facility related needs, including but not limited to: AV/ IT support, facilities management, admin and logistics, access control, and building maintenance for faculty, staff and students who utilize the facility. The Assistant will also serve as the on-site online education support contact and the proxy for distance students during graduate programs. If you are highly organized, detail-oriented, and passionate about supporting students and faculty in an on-site environment, we encourage you to apply! What You Need to Know Salary: $22.00 - $24.00/hourly (Compensation will be commensurate to the selected hire’s experience.) Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume. Other Requirements and Factors: Position hours are full-time, Tuesday through Friday (1:00pm to 10:00pm) and Saturday (9:00am to 6:00pm). This position is located in Mays CityCentre Campus - Houston. Opportunities to Contribute Graduate Program and AV/IT Support Operates as the primary point of contact in the evenings for the graduate programs to include Executive/Professional MBA and Masters of Analytics to provide classroom support with the setup and monitoring of distance education equipment, meals, snacks and support to online students during class session. Provides on-site AV/IT support for faculty, staff, clients and students utilizing the CITYCENTRE facility in the evenings. Admin and Logistics Stocks logistics and admin supplies, to include beverages and snack items at appointed times. Coordinates purchasing and ordering consumables for admin and catering. Scheduling and Record Records class sessions. Uploads and distributes videos according to program policy. Maintains schedule of classrooms, meeting rooms and dining areas within the facility. Control scheduling for electronic building access. Security and Emergency Provide immediate emergency communications to notify program staff and students. Maintain building access systems, to include entry, exits and overall security, including the closing of the facility during prescribed business hours, evening, and weekends. Facility Coordination Arrange facility to include classrooms and dining area for graduate program and event requirements. Other Duties as Assigned Provide administrative support. Qualifications Required Education and Experience: Bachelor's degree or equivalent combination of education and experience. 4 years of combined facilities operations, distance learning, customer service, event planning, program management, human resources and information technology/audio visual experience . A Well-Qualified Candidate Will Also Possess: Bachelor's degree or equivalent combination of education and experience with a major of study in HR, IT, or education. Microsoft 360 basics, to include Excel, PowerPoint and Word. Experience with video conferencing and distance learning platforms (Zoom and MS Teams). Classroom management experience. Experience with customer relationship management tools (Salesforce). Learning Management System tools experience. Ability to effectively communicate both orally and in writing. Ability to positively and professionally interact with clients and staff. Excellent communication and presentation skills. Strong interpersonal and organizational skills. Working knowledge of office software and instructional programs. Knowledge of principles and methods for teaching and instructing individuals and groups. Skilled in utilizing various learning and active listening strategies. Ability to orally comprehend and express information and use inductive and deductive reasoning. Ability to positively and professionally interact with students, clients and staff, groups of various sizes. Ability to apply critical thinking to ensure self-sufficiency and proactive decision-making. Strong initiative, tact and decisiveness in the face of adversity. Representative of the values of: respect excellence, leadership, loyalty, integrity and selfless service. Preferred Licenses and Certifications: Valid Texas driver license: Class “C” Professional in Human Resources (PHR). CPR/First Aid/AED. Texas Food Handlers. Physical Requirements: Ability to lift/carry classroom and logistics material up to 20 lbs. with assistance. Ability to move light, medium or heavy objects with assistance. Who We Are Texas A&M University’s Mays Business School is a vibrant learning organization of more than 175 faculty members, 125 staff members, and 6,400 undergraduate and graduate students in accounting, finance, management, management information systems, marketing, and supply chain management. Mays Business School’s vision is to advance the world’s prosperity. To advance the world’s prosperity means providing a better future for generations who follow, including quality of life, environment, and economic systems. To fulfill this vision, our mission is to be a vibrant learning organization that creates impactful knowledge and develops transformational leaders. Mays Business School Graduate Programs: Mays offers Full-Time, Professional, Executive, Flex Online MBA programs as well as a unique MBA M.S. Analytics program. Our program helps students advance their careers by mastering core business knowledge, honing skills through high impact learning experiences, developing personalized leadership styles, and leveraging the power of the global Aggie Network. Mays Business School at CityCentre is home to Texas A&M’s Professional and Executive MBA programs, as well as our Master of Science in Analytics. These programs are designed for working professionals and seasoned managers who are looking to advance their careers by increasing their knowledge, enhancing their skill set and developing their leadership potential. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatic enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistance for completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Onboarding Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice