What are the responsibilities and job description for the Intern, Strategy & Analytics position at Tampa Bay Rays?
The Strategy & Analytics Intern will report to the Manager, Strategy & Analytics within the Business Strategy & Analytics Department. This role will work with the Business Strategy & Analytics team to drive data centric decision making through descriptive and predictive analyses, data querying and validation, internal report creation and maintenance, and enforcement of standardized CRM practices. This role will work collaboratively to support the initiatives of ticketing, marketing, corporate partnerships, and fan experience departments.
Duties and Responsibilities
Duties and Responsibilities
Strategy & Analytics
- Analyze large data sets, interpret results and trends, and translate technical concepts in actionable insights for ticketing, marketing, corporate partnerships, and fan experience departments
- Complete ad hoc analyses and pull data for ticketing, marketing, corporate partnerships, and fan experience departments
- Assist in fan segmentation for marketing campaigns
- Assist with creating, maintaining, and updating Tableau dashboards
Data Strategy
- Assist with data validation to ensure data quality and accuracy
- Monitor data processes/warehouse status
- Assist in writing, updating, and curating technical documentation that serves the Strategy & Analytics department as well as other stakeholders
CRM
- Assist with lead generation and campaign creation
- Analyze ticket sales campaigns and sales rep activity to optimize sales processes
- Assist with day-to-day CRM activities, field/object creation and/or updates, view creation, enforcing standardized best practices with organizational users, and troubleshooting errors that organizational users experience
Qualifications
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Experience with data visualization tools (Tableau, Power BI, etc.) is a plus
- Experience with SQL and Python is a plus
- Experience with CRM platforms (Salesforce, Microsoft Dynamics, etc.) is a plus
- Strong work ethic and high intellectual curiosity
- Team player who thrives in a collaborative environment
- Great communication skills and attention to detail
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
