Mortgage Loan Officer

Mortgage Loan Officer

Summary:

The Mortgage Loan Officer’s primary task is to communicate with borrowers to secure the details and commitment of a loan for a new or used Manufactured Housing (MH) home loan. The MLO duties will include assisting the borrower throughout the home-buying process, review and analyze customer financial information, submission of application, and monitoring of the overall status of the customer journey and loan process. The MLO must be detail-oriented, aware of current (and changing) market trends and conditions, and have the ability to clearly communicate and negotiate the term, rate, down payment, and APR of the loan offering. The MLO works closely with potential borrowers, brokers, real estate agents, retail and independent MH Dealers, MH Communities, and internal customers including the Underwriting, Sales, Loan Processing, Funding, and Enabling Group teams.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Originate and evaluate mortgage loans according to company guidelines and standards.
• Collect and analyze prospective buyer income, assets and liabilities, background checks, and loan application documents to determine creditworthiness.
• Assist clients with completion of mortgage applications, inspecting completed documents for accuracy and thoroughness.
• Interact with customers, realtors, processors, and underwriters to ensure a smooth and seamless transaction.
• Review the loan process by monitoring loan status, term conformity, and regulatory guidelines.
• Exceed our production standards by maintaining an active and timely pipeline.
• Position requires flexible scheduling, including availability from 10:30 AM – 7:00 PM shift 1-2 days per week, based on business needs.
• Performs other duties as assigned.

Skills and Qualifications:

• Knowledge of state/federal regulations and company underwriting policies, procedures, and Underwriting guidelines.
• Must have excellent written and verbal communication skills, superb interpersonal and customer service skills, and exceptional decision-making ability.
• Understanding of loan origination and loan decisioning software such as Encompass (or comparable LOS) is highly preferred.
• Must have a track record of successfully originating various kinds of mortgage and consumer loans, including refinance, real estate, and chattel.

• Bachelor's degree in business, finance, banking, real estate, or a related field.
• -or- one to three years of experience in mortgage origination or residential lending is preferred.
• Manufactured Housing lending experience preferred.
• Bilingual capabilities are a plus but not required.
• Current NMLS License/Registration and State licensure is required within 30-days of hire.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and stand for extended periods.
• Manual dexterity to operate a computer and other office equipment.
• Must be able to lift up to 15 pounds at a time.
• Vision and hearing acuity to perform job duties effectively.