What are the responsibilities and job description for the Leasing Manager - Oak Park position at TAM Residential LLC?
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LEASING MANAGER JOB SUMMARY:
The Leasing Manager trains and oversees the onsite leasing functions and directs the sales efforts of an apartment community. The Leasing Manager is responsible for providing exceptional service to community residents, future residents, vendors, and the corporate management team. The Leasing Manager also takes an active role in the external marketing and advertising of vacancies.
ESSENTIAL JOB FUNCTIONS:
- Complete lease/renewal paperwork to ensure completion to company standards. Explain lease information to residents.
- Entering all traffic into the system to track leasing activities.
- Walk apartment units prior to showing and occupancy by resident.
- Review leasing paperwork, and audit lease files.
- Submit daily, weekly, and monthly leasing reports as required.
- Track and evaluate advertising, and all client traffic. Ensure online advertising is reviewed and updated daily.
- Responsible for training and developing leasing personnel in accordance with company policies and procedures.
- Prepare marketing plans, leasing strategies, and advertising proposals with the assistance of the Property Manager.
- Maintain professional communication with residents, applicants, and other representatives.
- Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
- Determine leasing opportunities for leasing staff and work on goal setting, improving the performance of each staff member.
- Analyzing shop program results, distributes completed evaluations, and reviews areas of concern. Develops an action plan with the team members for areas of concern.
- Develop, implement, and monitor property contests/awards/leasing incentives.
- Prepare and maintain complete resident and general office files, always keeping proper documentation.
- Maintain Renter’s Insurance compliance per company policies and procedures.
- Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance.
- Shop competition to keep abreast of local market conditions.
- Track work order activity including monitoring completion each day and follow up warm calls.
- Implement and maintain lease expiration matrix in accordance with established policies.
- Monitor compliance with revenue management system and participate in weekly calls (if applicable).
- Additional duties as assigned by supervisor.
SKILLS ABILITIES:
- Effective communication and customer service skills
- Experience using Entrata or similar Property Management Software
- Basic computer skills in a Windows environment
EDUCATION EXPERIENCE:
- High School diploma or equivalent, Prior leasing experience
- Proven success as a Leasing Professional in Multi-Family Property Management
WORKING CONDITIONS:
- Ability to operate in an open work area with moderate everyday noise.
- Ability to work from multiple locations.
- Ability to perform other duties as required.
- General office environment
The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.
BENEFITS:
- Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.
TAM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.