What are the responsibilities and job description for the Dispatcher position at Talon Logistic Services, LLC?
About Us
Neace Transportation is a rapidly growing transportation and logistics organization providing trucking, brokerage, warehousing, and logistics solutions across multiple operating companies. Through strategic acquisitions and continued expansion, the organization has grown into a diverse family of businesses supporting 150 employees.
Position Summary
We are seeking a dependable and customer-focused Dispatcher to join our Operations team. In this role, you will help coordinate daily driver operations, communicate with drivers and customers, resolve issues in real time, and support efficient delivery schedules. This position plays a key role in ensuring smooth day-to-day operations while providing exceptional service to both internal and external customers.
What You’ll Do
- Dispatch and communicate with drivers regarding schedules, routes, and delivery updates
- Resolve, document, and escalate driver and customer concerns in a timely manner
- Build and maintain positive relationships with drivers to support retention and engagement
- Provide professional customer service to drivers, customers, and vendors
What We’re Looking For
- Previous trucking dispatch experience preferred
- Strong communication, customer service, and organizational skills
- Proficiency in Microsoft Office programs and ability to learn multiple software systems
- Ability to multitask and work effectively in a fast-paced environment
- Experience using multi-line phone systems
Benefits
We offer a comprehensive benefits package including:
- 401(k) retirement plan
- Health insurance options (traditional and HSA plans)
- Dental and vision insurance
- Life insurance
- Paid time off
- Paid holidays
Join Our Team
If you are organized, thrive in a fast-paced environment, and enjoy building strong working relationships, we’d love to hear from you.
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For more information about Neace Transportation, please visit our website: Neace Transportation
Neace Transportation is committed to creating an inclusive workplace and provides equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws.