What are the responsibilities and job description for the PRESIDENT/CHIEF EXECUTIVE OFFICER (Open to SRPMIC Members Only) position at Talking Stick Resort?
Brief Description
Job Title: President/Chief Executive Officer (Open to SRPMIC Members only)
Department: Administration
Gaming License: Class III
FLSA Status: Exempt
Reports To: Gaming Enterprise Board of Directors
Summary
As a member of the Executive Team, the President/Chief Executive Officer ensures that the gaming facilities operate in accordance with the business plan, system of internal controls, Tribal Gaming Regulations, Tribal and State Compact and Gaming Ordinances and that the casino is profitable and professionally operated at all times. Provides direction and generally manages and directs the operation of all Casino Arizona activities, toward its primary objectives, including strategic planning, development, quality of service and profitability.
Supervisory Responsibilities
Oversees the Executive Vice-President/Chief Financial Officer, Chief Operating Officer, Chief Hospitality Officer, Human Resources Vice-President, Marketing Vice-President and the Player Development Vice-President. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include project development and planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Leadership Job Expectations: Fostering ECM Development through Pathways to Success Program
The Gaming Enterprises are committed to the employment and advancement of Enrolled Community Members (ECMs) of the SRP-MIC. The Gaming Enterprises’ Pathways to Success Program is a comprehensive program designed to provide ECMs with quality casino work experience, educational opportunities and to prepare them to become the Gaming Enterprises’ future leaders. Pathways to Success is designed to foster the participant’s preparedness for success on the job.
An Executive level leader is expected to actively support ECMs in their professional and academic goals through:
Bachelor's degree (B. A.) from four-year college or university and a minimum of ten (10) years’ experience in upper management of a hospitality or gaming business and/or an equivalent combination of related work experience and formal education. Must have proven track record of successful business management.
Other Qualifications
Must have a pleasing personality and the ability to work with the public. Must be able to follow written and oral instructions. Must have business experience and be able to lead by example. Must have experience in fiscal management, supervisory management and facility management. Must have knowledge and experience in accounting procedures. Must have an understanding of asset and liability management as they relate to a business for profit operation. Must have good written and oral communication skills. Must be able to work harmoniously with others. Must be of good integrity, honest and trustworthy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must regularly lift and /or move up to 25 pounds. While performing the duties of this job, the employee is occasionally required to walk; sit; use hands and fingers to handle, or feel and talk or hear.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually moderate to loud.
Job Title: President/Chief Executive Officer (Open to SRPMIC Members only)
Department: Administration
Gaming License: Class III
FLSA Status: Exempt
Reports To: Gaming Enterprise Board of Directors
Summary
As a member of the Executive Team, the President/Chief Executive Officer ensures that the gaming facilities operate in accordance with the business plan, system of internal controls, Tribal Gaming Regulations, Tribal and State Compact and Gaming Ordinances and that the casino is profitable and professionally operated at all times. Provides direction and generally manages and directs the operation of all Casino Arizona activities, toward its primary objectives, including strategic planning, development, quality of service and profitability.
Supervisory Responsibilities
Oversees the Executive Vice-President/Chief Financial Officer, Chief Operating Officer, Chief Hospitality Officer, Human Resources Vice-President, Marketing Vice-President and the Player Development Vice-President. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include project development and planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Leadership Job Expectations: Fostering ECM Development through Pathways to Success Program
The Gaming Enterprises are committed to the employment and advancement of Enrolled Community Members (ECMs) of the SRP-MIC. The Gaming Enterprises’ Pathways to Success Program is a comprehensive program designed to provide ECMs with quality casino work experience, educational opportunities and to prepare them to become the Gaming Enterprises’ future leaders. Pathways to Success is designed to foster the participant’s preparedness for success on the job.
An Executive level leader is expected to actively support ECMs in their professional and academic goals through:
- Organizational Vision: Articulate and model a clear vision for the Pathways to Success programs that is embedded within the organization’s values and strategic direction.
- Policy Leadership: Develop, endorse, and enforce policies that prioritize and incentivize ECM development at all organizational levels.
- Investment in Development: Secure and allocate resources—financial, technological, and human—to support comprehensive development programs.
- Accountability and Transparency: Establish mechanisms for tracking progress toward development goals and communicate outcomes across the Gaming Enterprises and Board of Directors.
- Role Modeling: Demonstrate ongoing commitment to personal and professional growth, setting a standard for all leaders and team members.
- Develops operational budgets for all departments including but not limited to the wage & salary and benefit plan.
- Develops an adequate system of internal accounting and operational controls which, in conjunction with proprietary software, will be susceptible to audit and allow for the timely preparation of unaudited and audited financial statements in accordance with generally accepted accounting principles.
- Establishment of successful and profitable gaming and non-gaming operations.
- Hiring and supervision of all gaming and non-gaming operational personnel.
- Shall be responsible for the selection, assignment, re-assignment, structure and restructure of any and all employees and departments duties, responsibilities and organizational charts.
- Public safety protection services and costs.
- Maintaining insurance coverage including coverage for public liability and property loss.
- Maintenance and improvement of the gaming facilities.
- All matters involving operating capital.
- Hiring and firing, Training and promoting all employees.
- Oversight regarding maintenance of the operation’s books and records.
- Oversight regarding preparation of the operation’s financial statements and reports.
- Marketing budget and implementation of the marketing plan for the entire operation.
- Payment of bills and expenses.
- Establishment and administration of employment practices.
- Compliance with all applicable provisions of the Internal Revenue Code.
- Compliance with NEPA.
- Responsible for the supervision of all personnel of the casino.
- Responsible for the profit/loss of the operation and ensuring that the fiscal controls are developed and implemented.
- Responsible for overall customer satisfaction.
- Responsible for providing monthly reports to the Gaming Enterprise Board.
- Responsible for the development of internal operational procedures.
- Responsible for any other duties as assigned by the Gaming Enterprise Board.
- Responsible for formulating and implementing corrective action for all violations of policies and procedures.
- Responsible for prompt and complete written responses to all requests by any regulatory authorities.
- Responsible for ensuring that all gaming employees follow applicable internal controls and gaming regulations.
- Responsible for ensuring that all reporting requirements are submitted on time to any regulatory authorities.
Bachelor's degree (B. A.) from four-year college or university and a minimum of ten (10) years’ experience in upper management of a hospitality or gaming business and/or an equivalent combination of related work experience and formal education. Must have proven track record of successful business management.
Other Qualifications
Must have a pleasing personality and the ability to work with the public. Must be able to follow written and oral instructions. Must have business experience and be able to lead by example. Must have experience in fiscal management, supervisory management and facility management. Must have knowledge and experience in accounting procedures. Must have an understanding of asset and liability management as they relate to a business for profit operation. Must have good written and oral communication skills. Must be able to work harmoniously with others. Must be of good integrity, honest and trustworthy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must regularly lift and /or move up to 25 pounds. While performing the duties of this job, the employee is occasionally required to walk; sit; use hands and fingers to handle, or feel and talk or hear.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually moderate to loud.