What are the responsibilities and job description for the FYZICAL Forest Hill Hiring Client Care Specialist position at Talentuition, LLC?
Client Care Specialist (Medical Receptionist)
FYZICAL Therapy & Balance Centers – Forest Hill, MD
This Is Not
a Front Desk Job. This Is a First Impression.
At FYZICAL Forest Hill, we don’t just treat
patients—we build relationships, restore confidence, and create an experience
people tell their family and friends about.
And that experience starts with you.
You are the first voice on the phone. The
first smile when someone walks in. The person who makes someone feel seen,
welcomed, and cared for—often on a day when they’re in pain, frustrated, or
uncertain.
If you’re looking for a job where you
simply check people in and answer phones—this is not it.
If you’re looking for a role where you
connect with people, become part of a tight-knit, high-energy team, and grow
into something bigger over time—this is for you.
Why This
Opportunity Is Different
Our Forest Hill clinic has been a trusted
part of the community for over 25 years. Our biggest referral source? Happy
patients.
You’ll be joining a fun, collaborative team
that genuinely enjoys working together, with strong patient demand and
leadership that supports your growth.
What You’ll
Do
- Patient Experience & Front Desk: Greet
patients warmly, answer calls, and create a welcoming environment.
- Scheduling & Coordination: Manage
appointments, cancellations, and daily clinic flow.
- Insurance & Financial Responsibilities:
Verify benefits, collect payments, and communicate clearly with patients.
- Administrative & Clinic Operations:
Maintain records, manage referrals, and support billing workflows.
Who You Are
You connect naturally with people, bring
positive energy, stay organized in fast-paced environments, and take ownership
of your role. You want more than a job—you want growth.
Experience
& Skills
High school diploma or equivalent.
Experience in a medical or customer-facing role preferred. Strong
communication, multitasking, and computer skills required.
What
Success Looks Like
Patients feel welcomed immediately,
schedules run smoothly, the team feels supported, and patients leave saying,
'Everyone there is amazing.'
The Bigger
Opportunity
This role can grow into office management,
operations, or other leadership paths within FYZICAL.
Apply Today
We’re looking for someone who wants to make
an impact, be part of something meaningful, and grow with a supportive team.
Salary : $18