Remote Customer Support Representative (German & English)

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Remote Customer Support Representative (German & English)

Looking for a remote opportunity where your language skills can make a real impact?

TalentPop is seeking a Remote Customer Support Representative (German & English) to join our internal team. You'll help customers navigate questions, solve problems, and create positive experiences while enjoying the flexibility of working from home.

This role is ideal for someone who enjoys helping people, communicating clearly, and finding solutions in a fast-paced environment.

Application Reminder: Please make sure you select both German and English in the application questionnaire.

What You'll Be Doing

• Respond to customer inquiries through phone, chat, and email.
• Provide timely, accurate, and friendly support.
• Take ownership of customer concerns from start to resolution.
• Work closely with internal teams to improve customer experiences.
• Help maintain high service quality standards.
  
  

What You Bring

• At least 1 year of customer support or customer service experience.
• Professional fluency in German and English.
• Strong written communication and problem-solving abilities.
• A customer-first mindset and positive attitude.
• Experience with support platforms is an advantage.
  
  

Your Home Office Setup

• Personal computer or laptop with an Intel i5 processor or equivalent.
• Stable wired internet connection with at least 25 Mbps upload and download speed.
  
  

Perks & Benefits

• Competitive compensation.
• Paid Time Off.
• Monthly health stipend.
• Performance incentives.
• Annual compensation reviews.
• Permanent work-from-home career path.
  
  

Ready to join a remote-first team that values collaboration, growth, and customer success? Apply today.

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