What are the responsibilities and job description for the Senior Customer Engineering Manager position at Talentmatics?
Senior Customer Engineering Manager – Engineering
Location: Magnolia, TX USA (Americas)
Must Have
- Bachelor's degree in Mechanical or Electrical Engineering.
- 10 years of experience in Power Generation.
- Strong expertise in diesel engines, engine diagnostics, combustion, fuel systems, ECU calibration, and gensets.
- Experience with CANbus, J1939, alternators, switchgear, ATS, and controls (Deep Sea/Woodward/E-Controls).
- Knowledge of EPA Tier 4 Final, NEC, NFPA 110/855, UL 2200/9540 standards.
- Experience in data center power solutions is preferred.
- Willingness to travel 25–40% across the Americas and internationally.
Location: Magnolia, USA | Experience: 10 Years | Function: Engineering
We are looking for an experienced Senior Customer Engineering Manager to lead customer engineering, technical solutions, and project execution for advanced power generation systems across the Americas. The role bridges US commercial teams with India Engineering & Manufacturing, ensuring successful delivery of mission-critical power solutions.
Key Responsibilities
- Lead technical solution design, execution, commissioning, and customer support for diesel gensets and hybrid power systems.
- Serve as the regional technical expert for EPA Tier 4 Final compliant power solutions.
- Drive root cause analysis (RCA) for complex engine and genset issues.
- Collaborate with R&D to improve products through field performance feedback.
- Design power solutions for hyperscale, colocation, and enterprise data centers.
- Support BESS integration, EMS, and acoustic solutions.
- Lead FAT, SAT, IST, and customer technical training.