Test Specialist

Job Title: Test Specialist

Location: On Site - Lafayette, Colorado, United States

Skills: Data Entry, Customer Service, Microsoft Office

About The Opportunity:

Join a growing organization within a regulated industry that is focused on accuracy, compliance, and operational excellence. As a Test Specialist, you will play an important role in supporting daily operations through accurate data entry, order review, documentation, and communication with internal teams and external stakeholders. This on-site opportunity requires strong attention to detail, professionalism, and the ability to handle confidential information in a fast-paced, quality-focused environment.

Responsibilities:

• Timely and accurate data entry of request, order, or test-related information into electronic systems and databases.
• Review and validate order information, ensuring all required details are complete, accurate, and properly documented.
• Deliver reviewed results, reports, or documentation to appropriate internal or external parties efficiently and accurately.
• Maintain strict confidentiality and compliance when handling sensitive, confidential, or regulated information.
• Communicate and coordinate effectively with internal departments to support workflow, issue resolution, and timely completion of tasks.
• Follow standard operating procedures, quality management systems, and applicable regulatory or compliance requirements.
• Demonstrate professionalism, empathy, and strong communication when interacting with internal teams, external partners, customers, patients, families, or healthcare providers.
• Perform other duties as assigned to support operational, administrative, or laboratory-related teams.

Must-Have Skills:

• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and related systems.
• Working knowledge of best practices for handling confidential, sensitive, or regulated information.
• Outstanding attention to detail and strong organizational skills.
• Ability to adapt quickly, respond to emerging issues, and work with a sense of urgency.
• Consistent ability to meet deadlines, manage priorities, and multitask effectively.
• High school diploma required; 1-2 years of customer service, administrative support, data entry, or related experience preferred.

Nice-to-Have Skills:

• Experience in healthcare, biotechnology, laboratory operations, life sciences, medical device, diagnostics, manufacturing, or another regulated environment.
• Undergraduate degree in a related field.
• Familiarity with CRM, database, laboratory information, or workflow management systems.
• Understanding of quality management systems, regulatory standards, or compliance requirements.
• Ability to tactfully handle stressful or difficult situations while maintaining professionalism and composure.
• Empathy and professionalism when communicating with customers, patients, family members, healthcare providers, or external stakeholders.