Field Services Engineer

Job Title: Field Services Engineer

Location: On Site - Miami, Florida, United States

Salary: $120,000-$160,000

Skills: Mechanical Engineering, CAD, Prototyping, Troubleshooting, Product Testing

About the Unknown Industry Company / The Opportunity:

This is an exciting opportunity for an accomplished Field Services Engineer to join a dynamic organization with a growing footprint across the USA and the Caribbean. You will work alongside visionary leaders in a collaborative environment that prizes initiative, precision, and innovation. This role offers exposure to strategic projects and international sales operations, presenting the chance to make a meaningful impact on technical support and client service excellence. If you are seeking a hands-on engineering position at the forefront of technology, operations, and compliance, this could be the perfect fit.

Responsibilities:

• Run field operations, providing technical support and troubleshooting on-site equipment issues.
• Install, maintain, repair, and test equipment to ensure optimal functionality and performance.
• Conduct site inspections and install new technologies while ensuring compliance with engineering designs.
• Analyze data, monitor expenditures, and draft clear progress reports for stakeholders.
• Enforce compliance with safety, environmental, HIPAA, OSHA, FDA, and other regulatory standards.
• Read and interpret technical drawings, schematics, and CAD documentation for project execution.
• Collaborate closely with engineers and clients to resolve technical challenges and implement effective procedures.
• Conduct research, feasibility studies, and performance testing on equipment and processes.
• Deliver equipment training to customers and local support teams.
• Manage parts inventory, preventive maintenance, modifications, and repair schedules in the field.
• Maintain accurate service logs, documentation, and communications with customers.
• Identify and support sales opportunities including new contracts, renewals, and system sales.

Must-Have Skills:

• Bachelor’s degree in Mechanical Engineering (Master’s preferred).
• Minimum 5 years of related field engineering experience.
• Expertise in mechanical systems, troubleshooting, and technical support.
• Proficiency with CAD software, prototyping, and product testing.
• Knowledge of equipment installation, control systems, and maintenance protocols.
• Strong analytical, organizational, and attention-to-detail skills.
• Excellent written and verbal communication abilities.
• Familiarity with regulatory requirements including HIPAA, OSHA, and FDA.

Nice-to-Have Skills:

• Advanced degree in engineering or related technical field.
• Experience with manufacturing or start-up environments.
• Business development, sales, or marketing experience.
• Ability to create business plans and actionable objectives.
• Networking and stakeholder engagement capabilities.
• Experience with international or multi-market operations.
• Strong computer skills and knowledge of field service management software.