Inside Sales Coordinator (Manufacturing)

Inside Sales Coordinator (Manufacturing)

Elkhart Lake, Wisconsin
Full-Time Direct Hire (Onsite)

TalentFish is casting a line for an Inside Sales Coordinator!  This is an exciting opportunity to join a growing manufacturer of commercial ventilation and air distribution products supporting a network of sales representatives across North America.

The Inside Sales Coordinator plays a vital role in helping sales representatives succeed by providing responsive quote support, managing opportunities, coordinating customer interactions, and driving projects forward.

·      The ideal candidate will be highly organized, naturally curious, customer-focused, and thrive in a fast-paced environment where priorities shift and multiple projects move simultaneously.

·      Ideal experience backgrounds include Inside Sales, Sales Support, Customer Service, Quotation Management, Project Coordination, and Distribution Sales Support.

·      Ideal industry backgrounds include HVAC Manufacturing, HVAC Representative Firms, Industrial Manufacturing, or Commercial Building Products.

Position Overview

·      The Inside Sales Coordinator will partner with independent sales representatives throughout North America to deliver exceptional support and service.

·      This role balances high-volume quotation management with proactive opportunity follow-up and cross-functional coordination.

·      A successful Inside Sales Coordinator will be responsive, detail-oriented, consultative, and capable of managing numerous active projects without losing sight of customer needs or business objectives.

·      The Inside Sales Coordinator position is not an order entry role and is not a quota-carrying sales position. Instead, this role serves as a key contributor to revenue generation by helping representatives respond quickly, accurately, and effectively to customer opportunities.

Required Skills, Education, and Qualifications

• Associate's Degree or Bachelor's Degree preferred. Relevant customer-facing, sales support, inside sales, quotations, project coordination, or related experience may be considered in lieu of a degree.
• Demonstrated ability to manage multiple concurrent priorities and deadlines.
• Strong written and verbal communication skills, particularly through email correspondence.
• Excellent attention to detail and commitment to data accuracy.
• Customer-focused and consultative approach to problem solving.
• Strong organizational and time management skills.
• Comfort working within CRM, ERP, and business software platforms.
• Mechanical aptitude and interest in learning technical products.

Preferred Qualifications

• Experience using CRM platforms such as HubSpot, Salesforce, Dynamics 365, Zoho CRM, or similar.
• Experience working within ERP systems such as NetSuite/ SuiteCommerce, SAP, Oracle, Epicor, or similar.
• Experience with Microsoft Outlook.
• Experience supporting eCommerce, customer portal, or online sales environments.
• Comfortable learning and utilizing AI-powered sales enablement and business tools.
• Experience in HVAC, ventilation systems, building products, manufacturing, or distribution environments.
• Experience supporting independent sales representatives or channel sales organizations.

What You’ll Do:

Support Sales Representatives and Customers

• Serve as a primary point of contact for independent sales representatives across North America.
• Build strong relationships through responsiveness, reliability, and product knowledge.
• Assist with product selection, options, and standard product configurations.
• Develop working knowledge of a diverse HVAC product portfolio.
• Identify when more complex technical support is needed and engage technical resources appropriately.

Develop Quotations and Manage Opportunities

• Manage a high volume of inbound quotation requests and orders with speed and accuracy.
• Coordinate multiple active quotes and opportunities simultaneously.
• Maintain accurate customer, project, and opportunity information within CRM and ERP systems.
• Ensure timely communication and follow-up throughout the sales process.

Proactively Drive Business Opportunities

• Follow up on significant open quotations and strategic opportunities.
• Gather information regarding project status, competitive positioning, and decision timelines.
• Initiate internal discussions when pricing, timing, or project dynamics require additional attention.
• Utilize CRM tools and technology-driven outreach campaigns to support sales efforts.
• Identify opportunities to recommend complementary products and additional solutions.

Coordinate Across the Business

• Respond promptly and professionally to representative and customer inquiries.
• Resolve routine product and order-related questions.
• Escalate complex technical issues to appropriate subject matter experts.
• Collaborate with Sales, Engineering, Manufacturing Engineering, Operations, and Customer Service teams.
• Continuously reprioritize activities based on changing customer and project needs.

Why This Opportunity?
This is an excellent opportunity to make a direct impact on business growth and customer success while working within a highly collaborative environment. Your efforts directly contribute to revenue-generating opportunities and help support a nationwide network of sales representatives. You will gain exposure to a broad HVAC product portfolio, work alongside technical and operational teams, and leverage a modern technology stack that includes CRM, ERP, eCommerce, and AI-powered sales enablement tools. For professionals who enjoy customer interaction, project coordination, and continuous learning, this role offers strong long-term growth potential and meaningful business impact.

Compensation and Employment
This role requires authorization to work in the U.S. without current or future visa sponsorship. The expected base salary for this position is $75,000 - $95,000, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, 401(k), and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations. All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. TalentFish is an Equal Opportunity Employer; we embrace and encourage diversity.