What are the responsibilities and job description for the Depot Technician position at TalentBurst, Inc.?
Duties and Responsibilities:Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc.Work Order and ticket handling. Maintain queues, communicate, fulfill.Cycle counts of Depot inventory (devices and peripherals)Pack and ship devices and kits (devices peripherals) to end users; involves lifting and moving PCs, large monitors, etc.Troubleshoot software or hardware issues.Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements.Manage and track devices sent to 3rd parties for repair.Order parts as needed, both under warranty from Dell and other Vendors and out of warranty using ***'s procurement system.Ensure compliance with established standards, policies, and configuration guidelines.Maintain a comprehensive repository for documentation and update as needed.PC and Apple Mac set up and support experience.iPad and Tablet setup, OS updates, and wiping of the device.Manage cellular activations of mobility assets (request activations, reassignments, cancelations).Quals--Education:Preferred but not required two (2) year degree or equivalent experienceA certification or equivalent work experience in Depot/Workstation supportSCCM OSD, Imaging, or similar desktop imaging technology.Troubleshoot and diagnose device issues for laptops, desktops, and tablets.Active Directory experience.Problem solving and troubleshooting abilitiesExcellent communication, documentation, and written skillsExperience with XenMobile or other Mobile management software a plus.Experience using Office 365 suiteShift: 5:00 AM–1:30 PM or 6:00 AM–2:30 PMDuration : 3 MonthsCompany DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA
Salary : $23 - $25
