What are the responsibilities and job description for the Service Coordinator position at TalentBurst, an Inc 5000 company?
Job Title : Service Technician
Payrate : $22 to $24/hr.
Location : Taunton, MA 02780
Duration : 3 months
Shift : Mon to Fri 8AM to 5PM
#ZR
Job #: 25-48707
Payrate : $22 to $24/hr.
Location : Taunton, MA 02780
Duration : 3 months
Shift : Mon to Fri 8AM to 5PM
- Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
- Responsible for creating work orders, providing status to customer and following up with technicians.
- Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
- Complete contract paperwork and QC paperwork.
- Schedule sub-contractor work.
- Work with technicians to ensure all paperwork is completed properly within the designated time.
- Maintain appointment schedules.
- Order material and equipment.
- Receive material/equipment and issue material and equipment to technicians.
- Complete daily reports.
- Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
- Conduct physical inventory.
- Act as a liaison between Sales, Project Managers and technicians.
- Other duties as assigned.
- High School Diploma or General Education Degree (GED)
- Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
- Proficient in Microsoft Office (Word, Excel & PowerPoint)
- Must possess good decision making skills, be very organized and detail oriented.
- Must have excellent oral and written communication.
- Ability to use discretion. Problem Solving and ability to escalate matters when needed.
- Data analysis and interpretation skills.
- Speed and accuracy with attention to detail.
- Dispatching and scheduling.
#ZR
Job #: 25-48707
Salary : $22 - $24