What are the responsibilities and job description for the Service Sales Specialist position at TalentAlly?
Responsibilities
Location(s) Shelton, Connecticut Status Regular Job ID REQ-057197
Job Responsibilities
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
PDN-a1e267e9-5a90-4f1b-872f-fc65ca24cbab
Location(s) Shelton, Connecticut Status Regular Job ID REQ-057197
Job Responsibilities
- Meet and exceed sales targets and other KPIs including renewal and warranty conversion rates, and new unit additions
- Manage a geographic territory - Develop product knowledge to effectively grow portfolio within territory and work with the local engineer team to expand the contract base by adding new contracts
- Work closely with leadership to develop growth strategies for assigned territory
- Quote customers directly through CRM system
- Respond to customer inquiries, act as their point of contact, and ensure timely resolution
- Contact customers to follow up on sales leads generated through engineers and other teams
- Upsell / Cross-sell other PerkinElmer services and consumables offerings
- Identify and generate lead opportunities for other PerkinElmer businesses
- Follow company best practices and processes and learn effective selling techniques
- Maintain sales pipeline and activity accurately in CRM tools
- Embrace change and continuous improvement mindset
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
- Must be results-driven and possess the ability to utilize exceptional negotiation skills
- Ability to work within a Team Selling Model and engage field-based resources as necessary to advance opportunities
- Strong communication skills (telephone & email)
- Aptitude to learn new systems and retain technical information
- Excellent communication skills and the ability to build relationships via the telephone and email
- Highly effective time management and organizational skills
- Process orientated, with a strong knowledge of selling, marketing & the customer care process
- 1 years of inside sales or field service experience
- High School diploma
- Bachelor's degree or equivalent sales experience
- General knowledge of CRM systems is preferred. Salesforce.com experience is a plus.
- Relevant experience in the analytical instruments & consumables industry
- Relevant experience in laboratory or field service operations
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
PDN-a1e267e9-5a90-4f1b-872f-fc65ca24cbab
Salary : $64,500 - $80,860