QA Analyst - Automated Testing, Quality Assurance, SQL

Position Summary

We are seeking a detail-oriented and proactive QA Analyst with mid-level

experience to join our team. The ideal candidate has a strong foundation in

testing methodologies, hands-on experience testing Salesforce applications and

integrations, and experience in the mortgage or financial services industry.

This role will be instrumental in ensuring reliability and business outcomes are

met.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test
  
  

scripts for Salesforce-based applications, integrations, and workflows,

ensuring alignment with defined business outcomes and success metrics

• Perform functional, regression, integration, and user acceptance testing
  
  

(UAT) across Salesforce CRM environments including custom objects, flows,

validation rules, and third-party integrations

• Identify, document, and track defects through their lifecycle using defect
  
  

management tools (e.g., Jira, Azure DevOps), ensuring thorough root cause

analysis and resolution follow-up

• Collaborate closely with Product Managers, Business Analysts, Developers, and
  
  

stakeholders to understand requirements, define expected business outcomes,

and translate them into testable acceptance criteria that validate both

functional correctness and business value delivery

• Validate data integrity and accuracy across Salesforce integrations with
  
  

external systems and APIs

• Participate in Agile/Scrum ceremonies including sprint reviews, daily
  
  

stand-ups to ensure quality is embedded throughout the development lifecycle

• Develop and maintain QA documentation including test strategies, traceability
  
  

matrices, and testing reports

• Support production deployments by performing smoke testing, post-release
  
  

validation, and verification that deployed features achieve intended business

outcomes and KPIs

• Identify opportunities for process improvement and contribute to the
  
  

continuous improvement of QA practices, tools, and standards

• Develop and execute test scenarios that validate business outcomes for each
  
  

feature, ensuring that released functionality delivers measurable value

aligned with product goals, user adoption targets, and operational efficiency

improvements

• Assist in evaluating and implementing QA automation tools and frameworks as
  
  

the team matures its automation capabilities

Required Qualifications

• 3-5 years of experience in software quality assurance
• Demonstrated experience testing Salesforce and custom Salesforce
  
  

implementations

• Solid understanding of Salesforce architecture, data models, workflows,
  
  

process builders, and Lightning components

• Proficiency in writing and executing detailed test cases, test plans, and bug
  
  

reports

• Experience with defect tracking and test management tools
• Strong understanding of QA methodologies, SDLC, and Agile frameworks
• Excellent analytical and problem-solving skills with strong attention to
  
  

detail

• Effective written and verbal communication skills, with the ability to
  
  

collaborate across technical and non-technical teams

• Experience with API testing using tools such as Postman
• Experience working in the mortgage or financial services industry, with
  
  

familiarity of loan origination systems, compliance requirements, and

mortgage workflows

Nice-to-have Qualifications

• Experience with QA automation tools and frameworks such as Selenium, Katalon
  
  

Studio, Playwright, or similar

• Familiarity with scripting languages used in test automation (e.g., Java,
  
  

Python, JavaScript)

• Salesforce Administrator or Salesforce Platform App Builder certification
• Experience testing Salesforce integrations with platforms such as Five9,
  
  

Twilio, or marketing automation tools

• Knowledge of mortgage industry systems such as Encompass, loan origination
  
  

platforms, or reverse mortgage (HECM) products and processes

• Understanding of mortgage regulatory compliance and experience testing for
  
  

compliance-related requirements

• Exposure to CI/CD pipelines and automated testing within DevOps workflows
• Experience with performance or load testing tools
  
  

EDUCATION

• Bachelor's degree in Computer Science, Information Technology, or a related
  
  

field, or equivalent work experience

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Benefits include Medical, Dental, and Vision insurance, company-paid life insurance, 401K with a generous employer match and additional benefits such as Free Legal Services and an Employee Loan Program.

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

shannon.robinson@jobalert.creativecircle.com

• Please do NOT change the email subject line in any way. You must keep the JobID: : SR10-1981274 -- in the email subject line for your application to be considered.***
  
  

Shannon Robinson - Senior Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 03/17/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

Copyright 1999 - 2026. CreativeCircle, Inc. All rights reserved.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

PDN-a1639e1c-ce2b-44be-af29-75fc6182c916