What are the responsibilities and job description for the Patient Engagement Manager position at Talent?
About the Company
We're partnering with a fast-growing digital health startup that is transforming how chronic pain is treated through a whole-person, evidence-based approach. Their innovative care model combines behavioral health techniques with technology to help patients address the root causes of chronic pain rather than simply managing symptoms. The client's mission is to address the pressing need for accessible, affordable, and effective support for the 1 in 5 Americans living with chronic pain.
About the Role
Our client is looking for a compassionate Patient Engagement Manager to join their team in Lebanon, PA. This is a patient-facing position where you'll play a key role in educating prospective patients about the program, answering their questions, assessing eligibility, and guiding them through the enrollment process.
This is an excellent opportunity for someone who enjoys working directly with people, thrives in a healthcare environment, and is passionate about helping patients improve their health outcomes.
Responsibilities
- Engage with prospective patients and introduce the care program in a clinical setting.
- Clearly explain program benefits, structure, and expectations.
- Guide patients through the enrollment process from start to finish.
- Collaborate with clinic staff and internal teams to deliver a seamless patient experience.
- Full time, Monday-Friday (Clinic Hours)
Qualifications
- 1–3 years of experience in a patient-facing, customer service, healthcare, or care coordination role.
- Healthcare experience preferred (e.g., Medical Assistant, Physical Therapist, Nurse, Health Coach, Patient Coordinator, or similar), but not required.
- Knowledge of pain management, behavioral health, or pain neuroscience is a plus, but not required.
- Fluency in both English and Spanish is highly preferred.
If you're interested, please apply now or contact Ellena Yeo at ellena.yeo@talentinternational.com.