What are the responsibilities and job description for the Field Service Technician position at Talent Strategy?
Field Service Technician - Konica Minolta Production Equipment
$59-64k annually ($50-55k salary $750 monthly car/phone stipend)
The Field Service Representative (Production) plays a key role in delivering exceptional service to clients. This position is responsible for handling service requests, troubleshooting, and performing maintenance and repairs on high-volume Konica Minolta production equipment. This role requires strong electromechanical skills, advanced problem-solving abilities, and a focus on ensuring client satisfaction while serving as the primary contact for service-related needs.
RESPONSIIBILTIES:
Key Responsibilities
· Provide responsive service and support to clients, ensuring timely resolution of requests
· Perform routine and emergency repairs on large-scale Konica Minolta production systems
· Conduct technical diagnostics, apply software updates, and carry out installations
· Act as the main point of contact for clients regarding equipment performance and inventory needs
· Share best practices and assist teammates with service-related procedures
QUALIFICATIONS:
Skills
· Hands-on electromechanical experience, proficiency with multi-meters and electrical schematics
· Strong time management, dependability, and organizational skills
· Valid driver’s license with reliable transportation and insurance
· Ability to regularly lift 50 pounds and complete physical tasks
· Relevant certifications in equipment service, maintenance, or related fields preferred
Experience
· Previous experience in technical service or equipment support roles, ideally in production environments
· Background in working with high volume, printer/copier systems in production environments
· Solid background in electromechanical work (i.e. HVAC, automotive, or military technical experience)
· Comfortable with structured technical training and independently completing service assignments
· Familiarity with electrical safety standards and component handling
Education
· High school diploma or equivalent (preferred)
· Technical certifications or vocational training in service engineering or related fields (required)
BENEFITS:
Career Growth and Development
· This company fosters a supportive environment that promotes professional development and growth.
· Team members are encouraged to expand their technical expertise through structured training and hands-on experience.
Benefits and Perks
· Comprehensive medical, dental, and vision coverage
· 401(k) plan with company match
· Paid time off, including holidays and personal days
· Ongoing technical training with opportunities for career advancement
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