SENIOR IT APPLICATION ANALYST

Duties:

The selected candidate would be expected to proactively communicate and collaborate with stakeholders, product owners, management, developers and quality assurance. May be involved in multiple initiatives simultaneously and needs to be able to manage time effectively and maintain focus on the highest priority work at any given time. Would be expected to use requirements to drive the design and review of test cases, process change requests, and manage the project's scope and acceptance.

Skills:

• Proactively communicate and collaborate with the product owner, external stakeholders, and Scrum team members
• Demonstrated ability to communicate ideas clearly
• Experience working on a team using the Agile Scrum framework
• Strong verbal and written communication skills
• Experience gathering requirements and story mapping
• Experience in writing user stories and acceptance criteria
• Experience in backlog refinement
• Involved in multiple initiatives simultaneously and need to be able to multi-task efficiently
• Demonstrated desire and ability for continuous learning
  
  

Top Skills:

Candidate needs to be able to navigate ServiceNow reports, dashboards and Timekeeping module. The timekeeping module is where the current gap is on the team. Requirements: -Implementation and configuration of the Timekeeping module within ServiceNow. -Ability to quickly create dashboards and reports within ServiceNow to provide metric overview to our leadership -Specifically need to be able to roll data up to create SLA reports and capacity management dashboards. -ServiceNow Citizen Developer/Architect certification