What are the responsibilities and job description for the Computer Operator position at TALENT Software Services?
Daily Duties / Responsibilities
- Gather infrastructure data and update Excel spreadsheets for submission to the MITS Billing Department.
- Manage and support the MITS Interactive Dashboard.
- Perform asset management tasks.
- Document processes for assigned tasks and verify steps in collaboration with the Technical Writer.
- Serve as Tier 1 support and function as backup to the FootPrints Administrator.
- Collaborate with the FootPrints ticketing administrator to update forms, workspaces, and develop FAQs.
- Communicate effectively in both written and verbal communication.
- Work collaboratively with Clemson staff and other contracted team members.
- Microsoft Excel
- Microsoft Power BI
- BMC FootPrints Ticketing System
- Collaboration
- Communication
- Experience participating in software upgrade, change management, and release management procedures
- Bachelor's Degree OR High School Diploma with 2 years of experience
Salary : $25 - $28
