What are the responsibilities and job description for the Computer Operator position at Datamanusa?

DatamanUSA has an exciting opportunity for a talented Computer Operator to work with one of our direct clients-SC Clemson University to work in Clemson, SC (Remote). We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA gives referral bonuses if they get selected and perform well for our clients.

Job Details:
Job Id: 8872
Job Title: Computer Operator
Client: Clemson University
Duration: 12 months (with possible extension)
Location: Remote

Scope Of the Project:

) This project includes making federally mandated changes for the Medicaid system of SC.
) This position will perform monthly billing extraction from SolarWinds, excel and transpose the data for billing.
) Automate the tasks as much as possible. Other duties to include maintaining executive dashboard and provide tier 1 support for BMC footprints ticketing system.

Daily Duties / Responsibilities:

) The computer operation role will be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department.
) Also manage and support the MITS interactive dashboard. And asset management tasks. Assist with documenting the process of each of the tasks. Document, update and verify the steps in collaborating with the tech writer.
) As a tier1 support team member, serve as backup to footprints administrator. Collaborate with footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs.
) Communicate effectively in both written and spoken communication. Work collaboratively with Clemson staff and other contracted staff.

Required Skills (Rank in Order of Importance):

) 2 years of experience with Microsoft Excel (queries, reporting, analytics).
) 2 years of experience with Power BI.
) 1 years of experience with BMC Footprints ticketing system.

Preferred Skills (Rank in Order of Importance):

) Release Management.
) Change Management.
) Incident Management.
) Microsoft Project.

Required Education:

) Bachelor’s degree or high school with 2 years of experience.

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