What are the responsibilities and job description for the Analyst, Technology Research position at TALENT Software Services?
- Duties:
- Reviews, tests, and accepts software and hardware as it relates to all supported technologies in the company's environment.
- Researches and tests both new products and problem resolutions.
- Manages and maintains an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned.
- 50% Research and stay abreast of all information that may impact the lifecycle of any supported technology or product.
- Reviews and recommends all new hardware and software that applies to supported technologies in the environment.
- Participates in the analysis of the requirements for the enterprise and applying emerging technologies to support long-term business objectives.
- Assists with various related projects.
- 40% Responsible for testing, product review and research as well as documentation efforts.
- Ensures complete review of products that can fulfill the customer's business needs and that mitigate risks associated with security vulnerabilities.
- 10% Establishes and maintains effective working relationships and open communication with vendors, operations, architecture, and management staff.
- Skills:
- Required Skills and Abilities: Knowledge of a variety of information technology products and solutions.
- Strong research, customer service, verbal and written communication, and presentation skills.
- Strong attention to detail.
- Good judgment.
- Ability to work and communicate effectively with all levels of the IT organization.
- Required Software and Other Tools: Microsoft Office. Software and tools will vary based on the technologies supported.
- Work Environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
- Required Work Experience: 2 Years of specific knowledge of the technology(s) or product(s) to be supported including 1 year directly supporting the technology(s) or product(s).
- Required Education: Bachelor's degree in Computer Science, Information Systems, or other related field, or 4 years of job-related work experience, or 2 years of job-related experience plus an associate's degree in Computer Science, Information Technology, or other job-related degree.
Salary : $20 - $29