What are the responsibilities and job description for the Customer Service/Order Processing Specialist position at Talent One?
We are seeking a motivated, detail-oriented Customer Service / Order Processing Specialist to join our team near Huntington Park! This is an excellent Temp-to-Hire opportunity for a professional who thrives in a fast-paced environment and enjoys keeping operations running smoothly.
Schedule: Monday – Friday, 7:00 AM – 3:30 PM
Payrate: $22.00 – $25.00 / hour
Key Responsibilities
- Order Management: Accurately and efficiently enter and process incoming customer orders into the system
- Manage and process EDI Transactions using Merchant software, including purchase orders, acknowledgments, invoices, and related documents
- Customer Support: Serve as the primary point of contact for client inquiries, tracking requests, and order status updates.
- Problem Solving: Resolve order discrepancies, shipping delays, or billing questions promptly and professionally
- Generate reports and analyze data using Microsoft Excel
- Collaboration: Coordinate closely with warehousing, purchasing, and accounting departments to ensure seamless service
- Perform general administrative and customer service duties as assigned.
Qualifications
- Prior experience in customer service, data entry, order processing, or administrative roles preferred
- Experience with EDI processing using Merchant Software
- Experience with Adagio Accounting Software is a plus
- Strong data entry skills with a high degree of accuracy
- Advance proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, IF Statements, SUMIF/SUMIFS, Pivot Tables
- Experience with Data validation and reporting
- Multitasking abilities with a high attention to detail
Salary : $22 - $25