What are the responsibilities and job description for the Licensing Aide position at Talent Groups?
We are seeking a detail-oriented and organized Licensing Aide to support licensing and registration operations. This role is ideal for someone with clerical, administrative, data entry, document processing, and customer service experience.
Key Responsibilities:
- Review licensing and registration applications for accuracy, completeness, and compliance with established policies and procedures.
- Identify missing documentation and follow up to obtain required information.
- Maintain accurate electronic and paper records related to licensing and registration.
- Enter application data into computerized systems and generate licenses and registrations.
- Process licensing fees and payments and maintain transaction records.
- Respond to inquiries from applicants, licensees, and the general public by phone, correspondence, and in person.
- Assist with consumer complaints and perform general clerical duties, including filing, recordkeeping, and document preparation.
Required Qualifications:
- High school diploma or equivalent.
- Experience in clerical, administrative, or related transaction-processing work.
- Strong attention to detail and accuracy in reviewing documents and entering data.
- Good communication and customer service skills.
- Ability to follow established procedures, manage records, and work independently.
- Familiarity with computers, office equipment, and standard office practices.
Experience in licensing, registration, government administration, compliance, or application processing is a plus.