What are the responsibilities and job description for the Credit Collections Analyst position at Talent Groups?
Credit & Collections Analyst | Hybrid – Charlotte, NC
We’re hiring a Credit & Collections Analyst to support a high-volume portfolio in a hybrid role based in Charlotte, NC (in-office Tues–Thurs, remote Mon & Fri; training may be onsite full-time).
What You’ll Do:
- Manage credit and collections for assigned customer accounts
- Investigate and resolve disputes, claims, and deductions for Fortune 500 customers
- Analyze invoices and ensure contract compliance
- Apply cash, process adjustments, and respond to customer inquiries within 24 hours
- Partner cross-functionally to drive timely payment and meet DSO goals
What We’re Looking For:
- 3–5 years of collections experience in an accounting/finance environment
- Strong dispute resolution experience (high-volume environment preferred)
- Advanced Excel skills required
- Oracle experience preferred
- Strong communication, negotiation, and problem-solving skills
Note: This is not a front-end collections role.
Candidates must complete an Advanced Excel assessment and include the score on the resume.