Carrier Performance Specialist Outbound Transportation

Carrier Performance Specialist Outbound Transportation
Austin, TX

Job Summary
team is seeking a Carrier Performance Specialist to support outbound transportation operations across North America. In this role, you will help manage transportation providers and work closely with cross-functional partners to ensure timely, high-quality delivery of A products to our retail stores and major reseller partners. This is an excellent opportunity for someone with 3 5 years of logistics or supply chain experience who is looking to grow their impact in a fast-paced, innovative environment.
Key Responsibilities
Support the day-to-day management of transportation providers, focusing on service execution, performance tracking, and issue resolution
Collaborate with internal teams (e.g., Retail, Customer Fulfillment, Planning, Sourcing) to ensure delivery alignment with partner expectations
Help monitor last-mile delivery to retail stores and distribution centers, flagging risks and supporting proactive exception handling
Assist in the analysis of carrier KPIs and delivery performance, identifying trends and supporting improvement initiatives
Contribute to transportation capacity planning efforts, including forecast reviews and readiness for seasonal peaks or product launches
Participate in logistics projects and initiatives, supporting planning, documentation, and execution tasks
Build relationships across teams to support outbound execution and continuous improvement
Communicate clearly, collaborate across teams, and contribute to problem-solving discussions
Key Qualifications
3 5 years of experience in logistics, transportation, or supply chain operations (outbound or international experience a plus)
Experience working with or supporting transportation carriers, 3PLs, or logistics providers
Strong analytical skills and attention to detail; ability to work with data and extract meaningful insights
Proficiency in Excel, Tableau / Power BI, ThoughtSpot, Python data cleansing or advanced analytics platforms
Clear and effective communication skills, both written and verbal
Ability to collaborate cross-functionally and contribute to team goals
Comfortable managing multiple tasks in a dynamic environment
Self-motivated, eager to learn, and proactive in taking on new challenges