What are the responsibilities and job description for the Sales Associate -Small Appliances position at Talent Acquisition/Human Resources, The Aaron's Family of Companies?
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose. Bilingual (English/Spanish) Preferred
Sales Associate -Small Appliances
Summary:
Result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Duties and Responsibilities:
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Ensure high levels of customer satisfaction through excellent sales service
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Assess customer needs and provide assistance and information on product features
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Welcome customers to the store and answer their queries
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Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis
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“Go the extra mile” to drive sales
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Maintain in-stock and presentable condition assigned areas
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Actively seek out customers in store
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Remain knowledgeable on products offered and discuss available options
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Process POS (point of sale) purchases
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Cross sell products
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Handle returns of merchandise
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Team up with co-workers to ensure proper customer service
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Build productive trust relationships with customers
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Comply with inventory control procedures
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Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design)
Required Education, Experience, and Certifications:
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High school degree: BS degree in Marketing or related field would be a plus
Required Skills and Competencies:
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Proven work experience as a Retail Sales associate, Sales representative, or similar role
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Basic understanding of sales principles and customer service practices
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Proficiency in English
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Basic Math skills
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Working knowledge of customer and market dynamics and requirements
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Track record of over-achieving sales quota
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Hands-on experience with POS transactions
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Familiarity with inventory procedures
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Solid communication and interpersonal skills
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A friendly and energetic personality with customer service focus
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Ability to perform under pressure and address complaints in a timely manner
The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.
Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
- Sundays off
- Employee assistance program
- Employee purchase program with exclusive discounts
- Physical and financial well-being programs
- Tuition reimbursement
- Employee Business Resource Groups
- 401(k) plan with contribution matching
- Paid time off, including vacation days, sick days, and holidays
- Life and disability insurance
- Medical, dental and vision insurance
- Paid paternal leave
- Pay on Demand
Benefits vary based on full- and part-time employment status.
Note that the Pay Range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer.
About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
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