What are the responsibilities and job description for the SSV Service Lead position at Tait - New Zealand?
We Go Beyond for A Safer World
Te Tūranga - The Role
We have an exciting opportunity for an experienced technical lead to join our Systems and Solutions Validation team as a Service Lead.
This is a senior, technical and people leadership role responsible for leading and scaling one of SSV's Service Lines / Centres of Excellence, which are:
- Systems Validation
- Automation (Deployment & Testing)
- Partner Solution Integration & Validation
Reporting to the Systems & Solutions Validation Manager, you will be accountable for technical and project outcomes, growing service offerings, and leading and coaching a high‑performing team of analysts. Working closely with stakeholders across Engineering, Regions, and Partners, and in collaboration with the other SSV Service Leads, you will set high standards for quality, innovation, and delivery while contributing to the broader success of Tait.
This role is based in our Head Office in Christchurch and is a permanent, full-time position working 40 hours per week (Monday - Friday). The salary range for the role is $110,000 to $130,000.
Ō pūkenga - About You
To be successful in the role, you will be an experienced technical leader with a collaborative mindset who thrives in complex, cross-functional environments and has a passion for developing people. As well as:
- A tertiary qualification in a relevant field (Bachelor, Postgraduate, or equivalent experience)
- Extensive practitioner experience (typically 8-10 years) in Systems Validation, Automation/DevOps, or Partner/Solution Integration
- Proven experience leading complex, cross‑functional technical projects
- Demonstrated experience mentoring and coaching senior technical specialists
- The ability to drive continuous improvement, quality standards, and innovation
- Demonstrated experience as a mentor/coach (for technical projects/tasks, typically for 5 years)
- Previous line management experience is desirable but not required.
Ngā painga - what's in it for you?
We are an employer that is committed to making a difference for families and communities and supporting people to build rewarding careers. We achieve this through employing people who connect with our Values (Commitment to listen. Courage to Act and Integrity to Deliver) that underpin our way of working together. We are committed to investing in our people, developing both individuals and teams to support a high-performance culture.
- We prioritise your wellbeing through health insurance after 12 months, annual flu vaccinations and extra sick leave in your first year.
- We provide a comfortable work environment through modern office facilities with free onsite parking, gym, and café.
- We recognise your commitment through long service benefits.
- We balance work with fun through our active social club!
Ko wai mātou - About Us
For more than 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation and utility customers around the world. Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that spans the globe.
Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support. By joining Tait, you'll be joining a community of people with a wealth of knowledge and expertise, who care deeply about their work and the genuine impact it has for our customers, and who support each other to grow and develop.
Ko koe pea tēnei? - Sound like your kind of role?
If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application with CV and cover Letter by Thursday 7th May 2026. We look forward to hearing from you.
Applications will be assessed as they are received, and your CV will be held unless you contact us to requesting this to be removed:
For more information about the company, our products and solutions offered to our customers, please visit our website: www.taitcommunications.com
Salary : $110,000 - $130,000