Quality Assurance Analyst

QA Analyst III (Contract)

Location: Hybrid at Menlo Park, CA

Contract Duration: 9 Months

Pay Rate: $60 - $65/ hr on W2

Benefits: Medical, Dental, Vision, 401(k), Paid Sick Leave, Paid Vacation

Job Overview

Are you passionate about ensuring exceptional product quality in AI-powered experiences? Do you thrive in environments where technology evolves rapidly and quality standards must keep pace with innovation?

The team is seeking a highly technical QA Analyst III to support next-generation AI products and experiences. In this role, you will work closely with software engineers, QA leads, and cross-functional stakeholders to validate AI-driven features across web and mobile platforms. You will own quality execution through a combination of manual testing, automation development, bug triage, release readiness assessments, and quality metrics reporting.

The ideal candidate combines strong automation expertise with a deep understanding of software quality principles and the ability to test AI features with non-deterministic outputs.

As an QA Contractor, you will play a key role in ensuring product quality by executing and improving test processes, collaborating with engineering and QA leads, and supporting the delivery of high-quality features. This role is designed for individuals who can operate independently, contribute to test strategy, and take ownership of execution within defined scopes.

Job Responsibilities

Quality Assurance & Testing

• Execute comprehensive manual and automated test cases for new and existing product features.
• Develop, maintain, and enhance UI and API automation frameworks.
• Create detailed test plans, test cases, and testing documentation.
• Validate functionality across web, mobile (iOS/Android), and backend services.
• Lead testing efforts for small-to-medium-sized product releases.

AI Product Validation

• Test AI-powered features where outputs may vary between executions.
• Define repeatable validation strategies for non-deterministic AI experiences.
• Identify edge cases, performance issues, and user-impacting defects.
• Collaborate with engineering teams to improve AI quality and reliability.

Bug Investigation & Resolution

• Reproduce, document, and triage software defects.
• Partner closely with engineering teams to prioritize and resolve issues.
• Perform root-cause analysis and contribute to continuous quality improvements.

Quality Strategy & Metrics

• Support test strategy development and quality planning.
• Build and maintain dashboards tracking quality metrics, release readiness, and test progress.
• Conduct product audits and bug audits to identify quality gaps and improve coverage.
• Provide release-readiness recommendations and quality risk assessments.

Cross-Functional Collaboration

• Participate in status meetings and communicate quality risks effectively.
• Represent QA when required and drive quality-focused discussions.
• Work directly with engineering and product teams in a fast-paced environment.
• Support highly confidential projects requiring exceptional attention to detail.

Must Have Qualifications

• 5 years of Software Quality Assurance experience.
• Experience with both Manual Testing and Test Automation.
• Strong experience in UI Automation and API Automation.
• Experience reading, understanding, and debugging code.
• Proficiency in Python, JavaScript, and SQL.
• Experience creating and executing test plans and test cases.
• Strong understanding of QA methodologies, testing frameworks, and SDLC processes.
• Excellent communication and cross-functional collaboration skills.
• Ability to work independently and manage competing priorities.
• Experience testing AI-powered applications or machine learning-driven features

Preferred Qualifications

• Experience testing consumer-facing applications or social products.
• Experience building quality dashboards and reporting metrics.
• Experience supporting mobile applications across iOS and Android.
• Experience validating AI/LLM features with non-deterministic outputs.
• Familiarity with benchmarking, regression, performance, or battery testing.
• Experience working with globally distributed engineering teams.
• Exposure to fast-paced product development environments

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #TMMT