What are the responsibilities and job description for the Tahoe Snowmobiles & Tubing Front Office Check in and reservation desk. position at Tahoe Snowmobiles & Tubing?
Why Us:
Tahoe Snowmobiles & Tubing is a Lake Tahoe based, family-owned and operated business. We are looking for reliable and dedicated employee to join our family. We are looking to fill our front office check in desk at two of our track locations as well as at our main reservation office. If you have the capacity to work as a team member or alone to achieve expected results then we are looking for you!
Are you someone who is:
- Always turning up to work with a smile on your face
- Outgoing and can interact well with customers
- Able to work well with others
- Willing to put in the extra effort to get the job done right
- Efficient and organized in the workplace
General Summary:
Responsible for carrying out the daily front office duties, including but not limited to: checking customers in, answering phones, handling sales & cash, customers complaints all the way to greeting customers.
Essential Duties and Responsibilities:
- Handle customer snowmobile/tubing in person sales
- Responsible for reservation email accounts
- Presentation/Cleanliness of office
- Working closely with Snowmobile & Tubing track supervisors
- Assist with relieving track staff for breaks
- Assisting in any back office duties
- Have a knack for keeping the calm and camaraderie between the office and track/tubing hill employees as well as disgruntled customers.
- Dealing with customer complaints and escalating to upper management when needed
- This position may either be at our track check in desks or at our reservation office where we receive all our snowmobile and our sister companies fishing charter phone reservations.It may also be a combo of working some days at the track desk and at our phone reservation office.
Required Knowledge and Abilities:
- Ability to use Microsoft Office programs efficiently
- Capacity to work as a team member or alone to achieve expected results
- Ability to handle a variety of responsibilities and duties working in the office
Education and Experience:
- Previous office experience a plus, but not required
- High school diploma or higher
We are looking for these positions to start early November for our phone reservation office and then at our track for around thanksgiving week.
We have 3 office locations: Ski Run Marina, Stateline Snowmobiling/Tubing Track (next to Tahoe Blue Event Center/Bally's Casino) & Lake Tahoe Golf Course Snowmobile/Tubing Track between Meyers and the Y.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Application Question(s):
- Explain your past experience in customer service and with computers?
- Do you have housing set up for this coming winter season?
- Have you ever worked with the Fareharbor reservation platform?
Experience:
- Office: 1 year (Preferred)
Work Location: In person
Salary : $18