What are the responsibilities and job description for the Office Manager - Insurance Agency position at Tahlequah Insurance Agency?
We are a small, professional insurance agency seeking a dependable and organized individual to help manage daily office operations and assist customers.
This position plays an important role in keeping the office running smoothly and providing excellent service to our clients. The person in this role will be the first point of contact for customers in person and by phone, so professionalism, reliability, and strong communication skills are essential.
This is a long term position for someone who takes pride in their work, enjoys helping people, and can manage responsibilities independently in a small office environment.
Responsibilities
- Answer incoming phone calls and assist customers
- Greet clients and visitors in the office
- Process payments and basic account requests
- Contact customers regarding billing issues
- Assist with policy service requests
- Maintain organized files and records
- Help keep the office clean and presentable
- Perform general administrative tasks
Requirements
- Prior experience in a professional office environment
- Strong communication and customer service skills
- Professional appearance and demeanor
- Dependable attendance and punctuality
- Ability to work independently and stay organized
- Comfortable interacting with customers throughout the day
- Ability to work independently without supervision
Experience in banking, insurance, medical offices, or administrative roles is strongly preferred.
Pay: $20.00 per hour
Expected hours: 35.0 per week
Application Question(s):
- What type of work environment have you spent the most time in?
- Are you willing and able to obtain an insurance license from the Oklahoma Insurance Department?
- How many unplanned absences did you have in the past 12 months in your most recent job?
Education:
- High school or equivalent (Required)
Experience:
- professional office: 3 years (Required)
Ability to Commute:
- Tahlequah, OK 74464 (Required)
Work Location: In person
Salary : $20