What are the responsibilities and job description for the BDC Manager position at TAG MANAGEMENT?
Key Responsibilities:
- Manage and mentor BDC team members, including recruitment, training, and performance evaluation.
- Set and achieve sales, customer service, and revenue targets.
- Develop and maintain a comprehensive sales and marketing strategy.
- Implement and manage lead management systems, CRM tools, and sales software.
- Analyze sales data and market trends to optimize BDC performance.
- Collaborate with dealership departments (Sales, Service, Marketing) to ensure alignment and maximum results.
- Ensure exceptional customer experience and satisfaction.
- Stay up to date with industry best practices and market developments.