What are the responsibilities and job description for the Automotive Warranty Administrator position at TAG MANAGEMENT?
Arlington Heights Ford-Tasca Auto is seeking a full-time, experienced Automotive Warranty Administrator for our rapidly expanding Service Department and Ford Pro Truck Center. Every employee is critical to our success. The ideal candidate will be responsible for reviewing and completing warranty claims. Must have a minimum 3 years of experience in automotive warranty administration, Ford dealership experience preferred, as well as excellent accounting skills. Must be able to multi-task in a fast-paced environment. Become a part of an awarding winning team! Great benefits! EOE
Job Responsibilities
- Prepare, submit, and follow up on all warranty claims
- Process all warranty paperwork, ensuring proper documentation and following required factory criteria
- Knowledgeable on the manufacturer warranty policies and procedures manual
- Review warranty paperwork for completion and accuracy
- Stays aware and on top of factory recalls and announcements
- Reviews all returned and rejected warranty claims and prepares the repair orders for immediate appeal
- Maintain records of all claims submitted, returned, rejected, and/or paid
- Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed
- Follow up on all outstanding claims
- Reconcile warranty receivables
- Provides weekly reports to the Service Director regarding claim status
Benefits:
- 401(k) Plan
- 401(k) Matching
- Dental insurance: EE, EC, ES & Fam
- Vision insurance: EE, EC, ES & Fam
- Health insurance: EE, EC, ES & Fam
- Group Life and AD&D insurance
- Disability insurance - Long-term and Short-term
- Critical Illness Insurance:
- Accident Insurance
- Paid time off
- Ongoing training and career development opportunities