Client & Innovation Intern

Taft is seeking a Client & Innovation Intern to support the Taft team.

We are seeking a Client & Innovation Intern to join the Taft team. An ideal candidate will support a wide range of initiatives. All Taft employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients.

Duties and Responsibilities:

• Assisting with client facing and internal innovation projects, such as client collaboration tools, dashboards, and pilot programs for new platforms and technologies.
• Supporting generative AI and legal technology initiatives, including research, documentation, training materials, and internal communications related to approved tools and pilots.
• Helping prepare presentations, materials, and communications for firmwide initiatives, practice group meetings, and the Client & Innovation Office's Spark Series programs.
• Assisting with data collection, organization, and analysis in support of pricing, budgeting, Power BI dashboards, and client reporting efforts.
• Supporting vendor research, demos, and pilot programs, including scheduling, note taking, feedback collection, and follow up documentation.
• Maintaining and updating internal collaboration spaces and resources, such as intranet pages and shared documentation used by attorneys and professional staff.
• Providing general project and administrative support to the Client & Innovation Office as needed, including coordinating across IT, Marketing & Business Development, Knowledge & Research Services, and other operations teams.

Requirements:

• Interest in innovation, pricing, technology, data, and/or operations in a professional services or legal environment.
• Strong written and verbal communication skills, with the ability to interact professionally with attorneys and firm leadership.
• Comfort managing multiple projects and shifting priorities in a fast paced, collaborative environment.
• Strong organizational skills and attention to detail; ability to document processes and summarize information clearly.
• Curiosity and willingness to learn about legal technology, generative AI, pricing, and client facing innovation.
• Ability to work both independently and as part of a team.

Knowledge, Abilities, Skills:

• Experience with or interest in tools such as Microsoft 365 (PowerPoint, Excel, Teams), Power BI, Smartsheet, or similar collaboration and data tools.
• Coursework or background in business, data analytics, information systems, innovation, project management, or legal studies.
• Familiarity with researching new tools or summarizing technical concepts for non-technical audiences.

Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY.