What are the responsibilities and job description for the Medical Education Specialist position at Tactile Medical?
The Medical Education Specialist coordinates and supports medical education programs, ensuring compliance with HIPAA, AdvaMed Code, and Tactile Medical policies. This role manages event logistics, accreditation requirements, and post-event reporting to deliver high-quality educational experiences.
Responsibilities
- Process medical education and clinical service requests from the field and marketing subject matter experts as directed.
- Track and maintain accurate records for
- Monitor MedEd mailbox and route emails appropriately.
- Enter event details into the company database and complete post-event activities.
- Provide post-event certificates for continuing education courses and KOL events as requested.
- Provide post-event status report for Webinars, including registration and attendance, including post CE programs reporting as required to accrediting boards.
- Ensure adherence to accreditation requirements and initiate as needed for ASHA, PT, AOTA, CBRN and ARST.
- Set up event registration sites (Swoogo) and manage invitations.
- Initiate invitation based on request forms as needed.
- Maintain accurate Tactile Medical records as it relates to State PT and ASRT CE applications.
- Maintain required approval status and monthly reporting for Knowledge Center CE courses, both lymphedema and respiratory.
- Support AARC live reporting as directed.
- Maintain compliance with all appropriate regulatory requirements including HIPAA.
- Other duties as assigned.
Qualifications
Education & Experience
Required:
- Associate's degree or equivalent and relevant work experience.
- 2 years' experience in an administrative role.
Preferred:
- Previous experience in a medical education role.
- Previous experience in the medical device field.
Knowledge & Skills
- Demonstrates exceptional attention to detail and consistently delivers work with a high degree of accuracy.
- Exceptional written and verbal communication skills.
- Effectively communicate across departments and with field personnel.
- Proven ability to multi-task, prioritize and meet deadlines.
- Adaptable and effective in a fast-paced, changing environment.
- Strong expertise in MS Office, specifically Excel and PowerPoint, Outlook, Zoom and registration platforms.
- Strong organizational, planning, and follow-up skills.
Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
$23.89 - $31.35 / HR
Additional benefits:
non-exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Salary : $24 - $31
