Sales and Relationship Manager

Sales and Relationship Manager-T2EARTH

Sustainable Wholesale Building Materials

Location: Mid-Atlantic U.S.A.

Reports to: Chief Sales Officer

Employment Type: Full-Time

T2EARTH DNA CREDENTIALS – What We Look For

We hire people with:

1. Grit – You solve problems that don’t come with manuals.

2. Intelligence – You can learn complex products and translate them clearly.

3. Communication – Clear writing, clear speaking, clear listening.

4. Principles – You do what you say you’ll do.

5. Positivity – Energy, presence, and humility.

6. Goals – You compete against your own potential every day.

GRIT STATEMENT

We are an early-stage sustainable building materials company solving real problems with real science. Our products are proven. The world needs them. But building adoption takes courage, education, field presence, and continuous learning. This role does not wait for leads — it creates opportunity and deepens customer trust every day. If you enjoy solving challenges with your sleeves rolled up and your mind fully engaged, you will thrive here.

ROLE PURPOSE

The Sales and Relationship Manager is the trusted field representative for our products and brand. This role educates clients, develops new business, solves technical problems, and strengthens long-term relationships with architects, specifiers, distributors, contractors, and end users.

This position blends hands-on instruction, field troubleshooting, relationship building, and strategic business development. Our best candidates are equally comfortable in a jobsite trailer, a conference room, or a customer workshop — all with the goal of expanding awareness and adoption of our sustainable product line.

KEY POSITION REQUIREMENTS

• Proven success in solution-based or technical sales (architecture, construction, engineering, industrial, pharmaceutical or high-touch product sales ideal).

• Strong communication skills with both technical experts and decision makers.

• Ability to teach, troubleshoot, demonstrate products, and diagnose customer challenges.

• Track record of winning new business while supporting and expanding existing accounts.

• Experience with product training, job site visits, usage optimization, and post-sale support.

• Naturally curious — asks questions that create clarity and new opportunity.

• Degree or significant experience in Architecture, Construction, Engineering, or technical sales required.

• Must be located near a major airport in the Mid-Atlantic region to comfortably support travel.

• Self-directed. Builds relationships from zero. Works without micromanagement.

CORE RESPONSIBILITIES

Customer Development

• Build and manage a pipeline of qualified target accounts.

• Engage specifiers and architectural professionals for product inclusion.

• Support and expand distributor partnerships.

• Identify and pursue strategic partnerships.

Customer Education & Field Support

• Deliver trainings, jobsite demonstrations, and client instruction sessions.

• Be the problem-solver when performance issues arise.

• Translate client feedback into clear insights for product and leadership teams.

• Conduct lunch-and-learns, site visits, virtual workshops, and technical presentations.

Relationship Management

• Serve as a trusted single point of contact for customers as they grow.

• Maintain CRM notes and usage visibility for the sales team.

• Ensure customer satisfaction and expand account usage over time.

• Build credibility through consistency — returns calls, follows through, stays connected.

Market Intelligence & Reporting

• Capture field intelligence, objection trends, performance concerns, and opportunities.

• Provide structured feedback for product development and sales strategy.

• Participate in pipeline meetings and strategic reviews.

Travel

• Extensive travel throughout the Mid-Atlantic region is required.

• Represent the company at customer meetings, workshops, and industry events.

Compensation & Benefits

• Base Salary: $75,000 – $85,000
• Annual Bonus: $15,000 – $17,000 based on measurable specification outcomes
• Total Compensation Potential: $90,000 – $102,000

Benefits Include:

• Full medical, dental, and vision coverage
• Paid time off & company holidays
• Remote flexibility with periodic field visits & national summits
• Growth-stage company with clear professional trajectory

SUCCESS METRICS

• New accounts created depth of existing account usage

• Customer education sessions delivered

• Retention rate and referral strength

• Quality of CRM pipeline visibility

• Rapid problem resolution and customer satisfaction

• Strategic relationships developed in priority markets

GROWTH & LONG-TERM OPPORTUNITY

This is a gateway role for an entrepreneurial professional who thrives on customer impact and long-term relationship building. As our client base expands, this position evolves into regional leadership and future team development, helping shape national sales strategy beginning in the Mid-Atlantic markets and expanding outward.

Our product is exceptional. Our purpose is real.

This is the right place to build — for yourself, for the industry, and for the future.