What are the responsibilities and job description for the Automotive Tinting Service Advisor position at T&T Tinting?
Job Overview
We are seeking a dynamic and dedicated Automotive Tinting Service Advisor with strong background in Customer Service to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our guests receive exceptional support and service. Your energetic approach, combined with strong organizational skills and technical proficiency, will help create a positive experience for every customer. This position offers an exciting opportunity to develop your office management, communication, and problem-solving skills while contributing to a vibrant team environment. If you thrive in fast-paced settings and enjoy assisting others, this role is perfect for you!
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions, ensuring client satisfaction at every touchpoint
- Manage multi-line phone systems efficiently, directing calls accurately and professionally while maintaining excellent phone etiquette
- Utilize productivity software such as Microsoft Office, Google Workspace, TintPro and spreadsheets to document interactions, update client records, and prepare reports
- Handle data entry tasks with precision using computer literacy skills, including typing, proofreading, and maintaining organized filing systems
- Assist with office management duties such as appointment scheduling and front desk operations to ensure smooth daily workflow
- Support clerical tasks including filing, document preparation, and record keeping while maintaining high levels of accuracy and attention to detail
- Communicate effectively with clients and team members to resolve inquiries promptly and foster positive relationships
Experience
- Prior office experience or administrative roles demonstrating strong organizational skills and multitasking abilities
- Proven customer service experience with excellent communication skills across diverse audiences
- Familiarity with QuickBooks accounting software is a plus for handling billing or bookkeeping tasks
- Experience working with multi-line phone systems or front desk operations is highly desirable
- Sales experience preffered
- Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and general computer literacy is essential
- Previous roles in the automotive industry or office management will be considered advantageous
Join us in delivering exceptional service while advancing your career in a supportive environment that values your skills!
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $19 - $21