What are the responsibilities and job description for the Drain Service Technician position at T & T Plumbing & Heating?
Drain Service Technician | $20.00 to $35.00 per hour, based on qualifications and experience
Schedule: Monday through Friday | 7:00am to 4:00pm | overtime opportunities available
T & T Plumbing and Heating | LaOtto, Indiana
Trusted Home Comfort Solutions Since 1980
We're a locally owned and family-operated company providing plumbing, HVAC, and geothermal services throughout Northeast Indiana and the Fort Wayne region. For more than 40 years, we have earned the trust of homeowners and businesses by delivering dependable service and quality workmanship.
Benefits
- Medical insurance with 70% employer-paid premiums and low deductibles
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability coverage
- Six paid holidays annually
- 401(k) retirement plan with company matching contributions
- Tuition reimbursement program
- Paid vacation time
- Company-provided uniforms
- Ongoing training, professional development, and certification opportunities
Key Responsibilities
- Perform drain and sewer cleaning services for residential and commercial customers using professional-grade equipment.
- Operate drain snakes, augers, and related tools to clear clogs and restore proper system performance.
- Utilize camera inspection and line-locating equipment to identify drainage and sewer system problems.
- Evaluate system conditions and recommend repair, replacement, or preventive maintenance options.
- Ensure company vehicles, tools, and equipment remain clean, organized, and in safe working condition.
- Adhere to all company policies, safety procedures, and industry best practices while on job sites.
- Provide exceptional customer service by communicating findings, solutions, and completed work in a clear and professional manner.
- Accurately document service calls, invoices, and job details using ServiceTitan software.
- Manage daily work assignments, scheduling updates, and customer communication through ServiceTitan.
Qualifications
- Minimum of 2 years of drain cleaning, plumbing, or related field experience
- Ability to safely operate drain cleaning and sewer service equipment
- Capable of lifting and carrying 50 pounds or more on a regular basis
- Working knowledge of residential and commercial plumbing systems
- Comfortable working in crawl spaces, confined areas, and other challenging environments when required
- Strong communication skills with a customer-focused approach
- Ability to work outdoors and perform duties in varying weather conditions
- Valid driver's license and insurable driving record
We do not accept application via email, phone or walk-ins.
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.
Salary : $20 - $35