What are the responsibilities and job description for the Tailwaggers Manager in Training position at T R Warner Ent Inc?

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title : Store Manager in Training

Compensation and Perks :

Our Managers enjoy :

A wage starting at $23 an hour (or more depending on experience)
Mental, Dental, and Vision insurance
Optional 401K
Discounts on pet food, accessories, and grooming / daycare services
A happy and healthy work environment with an independently owned and operated company celebrating over 21 years in business!

Tailwashers Pet Salon and Tailwaggers Pet Supplies, a diverse and locally owned company, have been a staple in the Los Angeles community for 21 years. We're now excited to expand to Palm Springs with our new location also offering daycare and pet boarding services!

Position Summary :

We are seeking a highly motivated and experienced Manager to oversee the day-to-day operations of our retail store and team while assisting daycare, grooming, and boarding departments as needed.. The successful candidate will manage and supervise a team of staff, oversee HR issues, and provide excellent customer service to our clients.

Essential Duties and Responsibilities (include but are not limited to) :

Manage and supervise a team of staff to maintain Tailwashers policies, procedures, and standards

Responsible for the day-to-day operations of retail department and other facilities

Oversee the training and development of all staff, especially with regard to customer service, safety, product knowledge, and grooming / bathing practices.

Ensure customer satisfaction by addressing customer service issues promptly and efficiently.

Scheduling and staffing

Ensure proper booking of appointments and oversee the functions of our POS system.

Promote and grow the business through overseeing promotions and sales.

Ensure the profitability of the business by reviewing profit and loss reports and working to make Tailwashers profitable.

Work closely with and report regularly to our Executive Management team to maintain the quality and direction of Tailwashers Palm Springs.

Minimum Qualifications :

Knowledge of dog behavior and safety.

Previous experience managing and supervising a team.

Previous retail, grooming, bathing, boarding, or other pet-industry experience

Strong communication and organizational skills.

Excellent customer service skills.

Ability to lift up to 50lbs.

Ability to work in a noisy environment with dogs barking.

Knowledge of applicable POS systems (knowing Gingr and Lightspeed Retail is a plus!)

Physical Demands and Work Environment :

Ability to lift up to 50 pounds

Ability to be on your feet for long periods of time

Ability to work in a noisy environment with lots of dogs

We look forward to hearing from you soon!

Note :

This job description outlines the essential duties and responsibilities of the Grooming Salon / Pet Boarding General Manager. Other duties may be assigned as needed. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Requirements

at least 18 years of age and legally able to work in the US

lifting up to 50 pounds

standing for long periods of time

able to handle a noisy work environment

Great with pets of all kinds (especially dogs!)

Previous Management and Pet Industry experience

This position is currently accepting applications.

Salary : $23

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Tailwaggers Manager in Training

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