What are the responsibilities and job description for the Sr ASL Interpreter position at T-Mobile?
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
Our Senior ASL Interpreter performs advanced interpreting work in highly dynamic, technical business environments via video conference and in-person for high stakes and sensitive meetings, employee webcasts, and negotiations with external customers and organizations. In this role, you will work autonomously, building and maintaining rapport to expand professional relationships with customers, vendor-colleagues, business partners, and mixed collaborator groups. You are a thought and action leader with high-risk interpreting-operations projects that remove communication barriers, ensure seamless communication access for all participants, and model the highest quality of integrity. You proactively engage with peers and contractors to appropriately prepare for assigned meetings, mentor team interpreters, and are open to feedback from peers and consumers to continuously improve your craft.
** This is a hybrid role (3 days in the office) and can be located in any of the listed office locations in California, Colorado, Florida, Kansas, Maryland, Virginia, and Washington. **
Job Responsibilities:
Travel Required (Yes/No):Yes, up to 25% based on business needs.
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $32.67 - $58.93
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ323953
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Job Overview
Our Senior ASL Interpreter performs advanced interpreting work in highly dynamic, technical business environments via video conference and in-person for high stakes and sensitive meetings, employee webcasts, and negotiations with external customers and organizations. In this role, you will work autonomously, building and maintaining rapport to expand professional relationships with customers, vendor-colleagues, business partners, and mixed collaborator groups. You are a thought and action leader with high-risk interpreting-operations projects that remove communication barriers, ensure seamless communication access for all participants, and model the highest quality of integrity. You proactively engage with peers and contractors to appropriately prepare for assigned meetings, mentor team interpreters, and are open to feedback from peers and consumers to continuously improve your craft.
** This is a hybrid role (3 days in the office) and can be located in any of the listed office locations in California, Colorado, Florida, Kansas, Maryland, Virginia, and Washington. **
Job Responsibilities:
- Be adept in handling conference call interactions, in-person meetings, and multifaceted, sophisticated language needs for several hours per day with a large, diverse group of Deaf employees.
- Interpret high-risk communication predominately from ASL to English involving peers, contractors, and employees.
- Acquire and review relevant linguistic prep materials and contribute to assessment of interpreting talent-matches per event/project to ensure accuracy and efficacy of the interpretation.
- Engage in professional development relevant to the position, provides peer-mentoring, and brings learning to the team to stay up to date on trends and standard methodologies in this environment.
- Provided tactile/pro-tactile interpreting and basic co-navigating needs for DeafBlind professionals in the workplace and professional settings.
- Bachelor's Degree or equivalent professional experience in lieu of degree
- 2-4 years working with individuals who are DeafBlind and using tactile/pro-tactile interpreting specialization communication
- 6 years post national certification - Expert-level communication facilitation between English, American Sign Language, and Conceptually Accurate Signed English
- 6 years professional interpreting experience in corporate business settings and in virtual settings (i.e. Webex, Zoom, Microsoft Teams)
- Proven superior ASL to English interpretation skills specific to business settings involving multiple Deaf and hearing participants
- Ability to handle information discreetly
- Ability to multi-task and juggle between different meeting platforms during conference calls.
- Demonstrated commitment to adherence to the RID Code of Professional Conduct.
- Certification in the Registry of Interpreters for the Deaf (RID), BEI Master or above
- State licensure as residency (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Travel Required (Yes/No):Yes, up to 25% based on business needs.
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $32.67 - $58.93
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ323953
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Salary : $33 - $59
