What are the responsibilities and job description for the Staff Member position at T&B Play?
T&B Play is a leading indoor playground brand offering safe, clean, and engaging play experiences for children and families. Known for modern play structures and thoughtfully designed spaces, our facilities prioritize safety and cleanliness, creating environments loved by kids and trusted by parents. Specializing in birthday parties, open play, and group events, T&B Play ensures seamless and enjoyable experiences. With multiple locations across the United States and plans for ongoing expansion, we are focused on growth through new sites, strategic partnerships, and franchise opportunities.
This is a full-time, on-site role for a Staff Member located in Canton, MI. The Staff Member will be responsible for welcoming guests, managing admissions, maintaining a clean and safe play area, assisting with event set-ups and tear-downs, and providing excellent customer service to families and children. Additional responsibilities include handling inquiries, enforcing playground rules, and collaborating with team members to ensure smooth daily operations.
- Customer service and interpersonal skills to ensure a positive experience for families
- Team collaboration and communication skills to work effectively with colleagues
- Organizational and time management skills for event coordination and daily operations
- Ability to maintain a clean, safe, and engaging environment for children and families
- Problem-solving skills to address customer concerns and resolve issues as they arise
- Availability to work flexible hours, including weekends and holidays
- Experience in childcare, customer service, hospitality, or related fields is a plus