What are the responsibilities and job description for the EPIC PROGRAMMER/ANALYST-Digital Front Door/MyChart position at System Support?
TITLE: EPIC PROGRAMMER/ANALYST-Digital Front Door/MyChart
DEPT: Digital Health & Technology: Digital Front Door & Tele-Health
Full-time: 8am-5pm Mon-Fri on call
Remote/Hybrid-Must live within 3 hours from Dayton, Ohio
General Summary/Responsibilities:
Premier Health is seeking a leaning forward team member to help further build our Digital Front Door. This position focuses on MyChart and the utilization of technological and communication skills to address projects and daily needs
The person who fills this role will need to understand our operational systems and how they align with our departments. Daily, you will use curiosity, innovation and resourcefulness to effectively impact the experiences of our patients, community and caregivers.
Premier Health utilizes the EPIC system as the electronic medical record (EMR) in which patient health information is entered and stored for the purpose of securing patient clinical information and enhancing patient care. Premier Health employs multiple Epic Teams that specialize in a range of applications within the Epic EMR.
The Epic Programmer Analyst is responsible for application configuration, deployment and support, change documentation, and will educate and inform staff on EPIC functionality. The individual will bring a curious, forward-thinking mindset to anticipate patient and operational needs, based on a strong fundamental knowledge of the system, and the organizational infrastructure to recommend solutions that enable the enterprise to achieve its goals. These responsibilities require the individual to stay current with the systems and/or applications as well as coordinate across multiple and varied teams to deliver solutions for the enterprise. This position will include on call responsibilities.
Qualifications
Education
Minimum Level of Education Required: Associate degree
Additional requirements:
- Type of degree: Associate Degree with 2-4 years job experience or Bachelor Degree with 0-4 years job experience
- Area of study or major: Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine.
- Preferred educational qualifications: N/A
- Position specific testing requirement: N/A
Licensure/Certification/Registration
- EPIC certification in primary area of responsibility within 6 months in position is required.
Experience
Minimum Level of Experience Required: No prior job-related work experience
Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications.
Knowledge/Skills
- Demonstrates specialized knowledge of and expertise in: relevant computer systems, applications and interfaces. Delivers solution sets for systems and application problems.
- Demonstrates proficiency in all skills required to facilitate application and systems enhancements or replacements.
- Capability to analyze and resolve system integration problems.
- Demonstrates an understanding of clinical and/or business operations.
- Communicates effectively with users, colleagues, developers, and organizational administration.
- Demonstrates excellent analytical skills.
- Collaborates with cross-functional work teams with minimal supervision.
- Demonstrates advanced interpersonal skills to effectively interface with department leadership and staff, physicians, vendors, and consultants. Able to effectively communicate technical subjects to non-technical customers.