What are the responsibilities and job description for the Help Desk Technician position at System Soft Technologies?
Job Summary
We are seeking Service/Help Desk Technician consultant.
Qualifications
- 1 year Service/Help Desk experience
- General knowledge of troubleshooting and Tier 1 application support
- Good understanding of computers, operating systems, Office 365, and various technology products
- Proficient with MS Office Word and Excel - Demonstrated ability to produce and edit documentation: (e.g. wireframes/ mockups/ prototypes/ report design etc.)
- High school diploma with 1 year troubleshooting software (IT Tech)
Preferred Skills:
- Knowledge of Ivalua Procurement application
- Knowledge of CGI Advantage application
- Knowledge of CGI HRM application
- Experience with support or configuring ERP style applications
- Two years of experience in troubleshooting and installing business and/or Government applications software
- 1 year of credit from an accredited college or technical school in the field of Information Systems
Salary : $18 - $20