What are the responsibilities and job description for the Help Desk Analyst position at System Soft Technologies?
Help Desk Analyst
Location: Montgomery, AL (On-site role)
Duration: 6 Months (Contract – Hire)
Required Skills
- :1 year Service/Help Desk experienc
- eGeneral knowledge of troubleshooting and Tier 1 application suppor
- tGood understanding of computers, operating systems, Office 365, and various technology product
- sProficient with MS Office Word and Excel - Demonstrated ability to produce and edit documentation: (e.g. wireframes/ mockups/ prototypes/ report design etc.
- )High school diploma with 1 year troubleshooting software (IT Tech
)
Preferred Skill
- Knowledge of Ivalua Procurement applicati
- Knowledge of CGI Advantage applicati
- Knowledge of CGI HRM applicati
- Experience with support or configuring ERP style applicatio
- Two years of experience in troubleshooting and installing business and/or Government applications softwa
re1 year of credit from an accredited college or technical school in the field of Information Syste
ms