What are the responsibilities and job description for the Business Analyst position at System Soft Technologies?
Job Title: Business Analyst 5
Location: Lansing, MI, 48933 (Hybrid)
Duration: 6 Months Contract
Top Skills & Years of Experience:
4 years of proven experience as a business analyst - required
2 years of experience working with grant management systems or government-funded programs - strongly desired
Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office - required
Exposure to Complex IT web Applications, within the past 5 years
Experience in gathering and documenting business feedback and incorporating changes into current processes
Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations
Experience working as a liaison between the development team and project manager or business client in a software development project
Experience with Microsoft SharePoint Required 1 Year
Experience with Azure DevOps; including creating User Stories and queries Required 1 Year
Experience with Federal, State or local grant management systems
Experience developing wireframes, mockups, & prototypes in Figma or comparable design software
Key Responsibilities:
Stakeholder Engagement & Communication
Facilitate meetings with business stakeholders, technical teams, and external consultants.
Act as the primary point of contact for field consultants regarding application issues.
Communicate issue status, resolutions, and updates to relevant stakeholders.
Operational & Technical Liaison
Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
Translate business needs into clear, actionable technical requirements.
Leadership & Team Coordination
Lead and mentor a team of business analysts.
Delegate tasks effectively and ensure alignment with project goals.
Facilitate and lead requirement-gathering sessions with both business and technical teams.
Documentation & Knowledge Management
Maintain comprehensive documentation on the project SharePoint site.
Ensure all process changes and decisions are well-documented and accessible.
Required Skills & Qualifications:
4 years of proven experience as a business analyst.
2 years of experience working with grant management systems or government-funded programs.
Strong understanding of the software development lifecycle (SDLC).
Excellent communication, facilitation, and interpersonal skills.
Leadership capabilities in cross-functional team environments.
Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.